Hybrid Patient Care Navigator for Complex Care

Mass General Brigham; Brookline (MA); Hybride; USD 30 000 - 44 000; Plein temps

Résumé du poste

Mass General Brigham is seeking a Patient Navigator to work on-site approximately four days a week at our Chestnut Hill practice located at 850 Boylston Street. The role focuses on guiding patients and families through the healthcare system with a patient-centered approach.

You will collaborate with clinicians and staff, coordinate resources, educate patients, and maintain precise records to support better outcomes and seamless care experiences for diverse populations.

Qualifications

• Bachelor's Degree in a related field is required or equivalently experienced consider.
• 1+ years of experience in social work, community health, case management, or related field is required, preferably in a clinical setting.

Responsabilités

• Advocate for patients and families, ensuring needs and preferences are considered in care planning.
• Serve as liaison between patients, healthcare providers, and other stakeholders.
• Coordinate patient care services, appointments, and follow-up plans with the interdisciplinary team.
• Assist patients in understanding and adhering to care plans.
• Connect patients with healthcare and community resources, including financial assistance and transportation.
• Educate patients and families about conditions, treatments, and self-care strategies.
• Help patients actively participate in healthcare decisions.
• Maintain accurate documentation of patient interactions, care plans, and referrals.

Connaissances

Communication skills

Interpersonal skills

Collaboration

Time management

EHR familiarity

Formation

Bachelor's degree in related field

Outils

Case management software

Electronic Health Records (EHR)

Description du poste

Mass General Brigham is seeking a Patient Navigator to work on-site approximately four days a week at our Chestnut Hill practice located at 850 Boylston Street. The role focuses on guiding patients and families through the healthcare system with a patient-centered approach.

You will collaborate with clinicians and staff, coordinate resources, educate patients, and maintain precise records to support better outcomes and seamless care experiences for diverse populations.