Hybrid Patient Care Scheduler & Liaison

Fred Hutch Cancer Center; Seattle (WA); Hybrid; USD 39,000 - 54,000; Full time

Job summary

Fred Hutchinson Cancer Center is seeking a Patient Care Coordinator I to serve as a professional liaison for patients, families and care teams. You will facilitate complex scheduling across multiple systems, ensuring smooth transitions of care and addressing individual patient needs.

The role emphasizes strong communication, attention to detail, and the ability to work in a fast-paced healthcare environment. This is a full-time, hybrid position with a Monday–Friday schedule in Seattle.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Experience in healthcare scheduling or registration is a plus.
• Experience with Epic or scheduling software is preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Schedules all patient appointments related to treatment and outside referrals; coordinates with departments for efficient flow.
• Interacts with patients, families, visitors, providers, and staff to identify needs and answer questions.
• Updates patient and caregiver contact information in the EHR as needed.
• Communicates with providers, technologists, and nurses regarding scheduling and treatment needs.
• Prioritizes and manages scheduling requests.
• Recognizes emergencies and initiates correct procedures.
• Supports department operations; may cover additional duties or special projects.
• Assists with training of new staff.
• Updates or blocks provider templates for just-in-time needs.
• Triages calls from referring physicians, patients, families, and others seeking care.
• Collects and enters patient demographics and insurance data into registrations databases.
• Assists with financial clearance when necessary.
• Coordinates access to the Commercial Cell Therapy Portal (IMTX).
• Distributes work to Program Assistant and/or Coordinator Assistant as appropriate.

Skills

Excellent communication

Customer service

Attention to detail

Problem solving

Active listening

Relationship building

Education

Bachelor's degree (BA/BS)

Tools

Epic scheduling software

Job description

Fred Hutchinson Cancer Center is seeking a Patient Care Coordinator I to serve as a professional liaison for patients, families and care teams. You will facilitate complex scheduling across multiple systems, ensuring smooth transitions of care and addressing individual patient needs.

The role emphasizes strong communication, attention to detail, and the ability to work in a fast-paced healthcare environment. This is a full-time, hybrid position with a Monday–Friday schedule in Seattle.