Hybrid Patient Care Coordinator: Scheduling & Support

Fred Hutch; Seattle (WA); Hybrid; USD 39,000 - 54,000; Full time

Benefits offered by this job

Medical and vision

Dental

Flexible spending accounts

Retirement plan

Paid vacation

Paid sick leave

Paid holidays

Paid parental leave

Onsite health clinic

Tuition reimbursement

Employee assistance program

Job summary

Fred Hutchinson Cancer Center in Seattle, WA, seeks a Patient Care Coordinator I to act as a professional liaison among patients, families, care teams, and Alliance members. The role emphasizes coordinating complex scheduling, ensuring smooth transitions between care settings, and building trusted patient relationships to address individual needs.

Remote work opportunities may be available partially, with a 1.0 FTE schedule, 40 hours weekly, Monday through Friday, 7:30am–4:00pm.

Qualifications

• High school diploma or equivalent is required or equivalent experience.
• Strong customer service and communication skills.
• Ability to work independently and prioritize multiple tasks.
• Proficiency with MS Word, email, and data entry in Windows environment.
• Experience in a high-pressure healthcare setting is preferred.

Responsibilities

• Schedule patient appointments and external consultations; coordinate with departments for efficient flow.
• Assist patients and families, answer questions, and resolve problems.
• Update patient/contact information in the EHR and maintain data accuracy.
• Communicate scheduling needs with providers and staff; triage issues as needed.
• Support department operations and assist with training and cross-coverage.

Skills

Customer service

Communication

Attention to detail

Problem solving

Active listening

Relationship building

Coping skills

Organization

Education

High school diploma or equivalent

Bachelor's degree (BA/BS)

Tools

Epic scheduling software

Windows-based scheduling/registration software

Job description

Fred Hutchinson Cancer Center in Seattle, WA, seeks a Patient Care Coordinator I to act as a professional liaison among patients, families, care teams, and Alliance members. The role emphasizes coordinating complex scheduling, ensuring smooth transitions between care settings, and building trusted patient relationships to address individual needs.

Remote work opportunities may be available partially, with a 1.0 FTE schedule, 40 hours weekly, Monday through Friday, 7:30am–4:00pm.