Hybrid Patient Access & Billing Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Ozark (MO); Hybrid; USD 22,000 - 26,000; Full time

Benefits offered by this job

Benefits package: medical, dental, and

vision coverage

PTO and tuition support

retirement plans

Job summary

Mercy is seeking a Patient Service Representative at the Mercy Orthopedic Hospital Clinic in Ozark, MO. This full-time hybrid position supports front-desk operations and patient flow, while explaining payment options and collecting payments to ensure a smooth patient experience.

Ideal candidates have a High school diploma and 1 year of medical office experience. Excellent communication and discretion are essential in handling sensitive financial information and patient records.

Qualifications

• High school diploma or equivalent required.
• One year medical office experience preferred.
• Strong communication and customer service skills essential.
• Ability to maintain confidentiality and follow privacy policies.

Responsibilities

• Greet patients and visitors and manage front-desk operations and workflows.
• Communicate patient financial responsibility and collect payments.
• Accurately document financial conversations and outcomes and support billing processes.

Skills

Communication skills

Computer skills

Customer service

Attention to detail

Privacy/compliance

Adaptability

Front desk training

Education

High school diploma

Job description

Mercy is seeking a Patient Service Representative at the Mercy Orthopedic Hospital Clinic in Ozark, MO. This full-time hybrid position supports front-desk operations and patient flow, while explaining payment options and collecting payments to ensure a smooth patient experience.

Ideal candidates have a High school diploma and 1 year of medical office experience. Excellent communication and discretion are essential in handling sensitive financial information and patient records.