Hybrid Part-Time Office & Customer Experience Coordinator

TruBlue Home Service Ally; McKinney (TX); Híbrido; USD 2.480.000 - 3.857.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible part-time schedule

Hybrid/Remote with occasional meetings

Company apparel

Growth opportunities

Descripción de la vacante

TruBlue of McKinney is seeking a Part-Time Office Administrator / Customer Experience Coordinator to join our team in McKinney, TX. This hybrid/remote role with occasional local meetings focuses on delivering exceptional customer service while keeping the office operations running smoothly.

You will handle calls, scheduling, CRM data, estimates, invoices and social media support, while collaborating with technicians and the owner to grow the business.

Formación

• Experience in administrative, office management or customer service role.
• Excellent verbal and written communication skills.
• Strong computer skills, including Microsoft Office and Google Workspace.
• Experience using scheduling or CRM software.
• Experience in home services, construction, property management or service industries is a plus but not required.
• Ability to work independently with minimal supervision.
• Valid driver’s license and reliable transportation.

Responsabilidades

• Answer incoming phone calls, text messages and emails professionally.
• Schedule estimates, service appointments and follow-up visits.
• Coordinate technician schedules and adjust appointments as priorities change.
• Communicate with customers regarding appointment confirmations, updates and project status.
• Maintain accurate customer information within our CRM system.
• Prepare estimates, invoices and other customer documents.
• Track job progress and help ensure projects stay organized.
• Order office and project materials as needed.
• Assist with social media posts, online reviews and community outreach.
• Support marketing initiatives, including local events and neighborhood outreach.
• Maintain organized digital files and office records.
• Provide general administrative support to the owner.

Conocimientos

Communication

Organization

Customer service

Scheduling

CRM software

Microsoft Office

Google Workspace

Social media

Educación

High school diploma

Herramientas

CRM software

Microsoft Office

Google Workspace

Scheduling software

Descripción del empleo

TruBlue of McKinney is seeking a Part-Time Office Administrator / Customer Experience Coordinator to join our team in McKinney, TX. This hybrid/remote role with occasional local meetings focuses on delivering exceptional customer service while keeping the office operations running smoothly.

You will handle calls, scheduling, CRM data, estimates, invoices and social media support, while collaborating with technicians and the owner to grow the business.