Hybrid Panel Coordinator – Primary Care (Remote/In-Office)

IHA; Ann Arbor (MI); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Day-one benefits

Competitive pay

Career growth opportunities

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a compassionate Panel Coordinator to support outreach to patients with gaps in chronic disease management and preventive services. You will support the success of quality and population health programs and care coordination activities.

Key duties include reviewing eligibility lists, inviting patients for services, monitoring scheduling, and reporting patients who do not establish care.

Qualifications

• Education: High School Diploma or GED with approved health program.
• Advantage: MA program, EMT program or CMAC certification.
• Healthcare experience preferred in patient outreach and care coordination.

Responsibilities

• Review health plan eligibility lists and new patient registries.
• Invite patients to services via welcome packages per protocol.
• Monitor scheduling of new patients and care visits.
• Collaborate with Quality to identify patients who do not establish care.
• Monitor chronic disease management and preventive registries.
• Use EMR tools and initiate outreach via MyChart, calls and mailings.
• Support quality improvement and disease management programs.

Skills

Healthcare experience

Patient outreach

Quality improvement

Education

High School Diploma or GED

MA program

EMT program

CMAC certification

Tools

EMR systems

Job description

Trinity Health IHA Medical Group in Michigan is seeking a compassionate Panel Coordinator to support outreach to patients with gaps in chronic disease management and preventive services. You will support the success of quality and population health programs and care coordination activities.

Key duties include reviewing eligibility lists, inviting patients for services, monitoring scheduling, and reporting patients who do not establish care.