Panel Coordinator - Primary Care Brooklyn and Clinton

IHA; Ann Arbor (MI); Hybride; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Day-one benefits

Competitive pay

Career growth opportunities

Résumé du poste

Trinity Health IHA Medical Group in Michigan is seeking a compassionate Panel Coordinator to support outreach to patients with gaps in chronic disease management and preventive services. You will support the success of quality and population health programs and care coordination activities.

Key duties include reviewing eligibility lists, inviting patients for services, monitoring scheduling, and reporting patients who do not establish care.

Qualifications

• Education: High School Diploma or GED with approved health program.
• Advantage: MA program, EMT program or CMAC certification.
• Healthcare experience preferred in patient outreach and care coordination.

Responsabilités

• Review health plan eligibility lists and new patient registries.
• Invite patients to services via welcome packages per protocol.
• Monitor scheduling of new patients and care visits.
• Collaborate with Quality to identify patients who do not establish care.
• Monitor chronic disease management and preventive registries.
• Use EMR tools and initiate outreach via MyChart, calls and mailings.
• Support quality improvement and disease management programs.

Connaissances

Healthcare experience

Patient outreach

Quality improvement

Formation

High School Diploma or GED

MA program

EMT program

CMAC certification

Outils

EMR systems

Description du poste

Hybrid Position

2 days a week, onsite at Brooklyn & Clinton Primary Care

2-3 days a week remote

2 days a month at Central in Ann Arbor

Join a Team That Makes a Difference!

Trinity Health IHA Medical Group is seeking a compassionate and motivated

Employment Type

Full time

Shift

Day Shift

Description

Hybrid Position

2 days a week, onsite at Brooklyn & Clinton Primary Care

2-3 days a week remote

2 days a month at Central in Ann Arbor

Join a Team That Makes a Difference!

Trinity Health IHA Medical Group is seeking a compassionate and motivated Panel Coordinator to support the division in outreach to patients with gaps in chronic disease management and preventive services. In this role, you will support and promote the success of quality and population health programs and care coordination activities.

What You'll Do

• Review health plan eligibility lists and new patient registries.


• Invites patients to IHA for services through initiative of a welcome package per protocol.


• Monitors scheduling of new patients


• Works with Quality team to identify and report patients who do not establish care.


• Provides systematic monitoring of chronic disease management and prevention registry.


• Uses EMR tolls, initiates patient outreach via MyChart messages, phone calls and mailings.


• Support quality improvement initiatives and disease management programs.

General Requirements

EDUCATION: High School Diploma or GED. Successful completion of accredited/approved health program such as:

• MA program;


• Successful completion of IHA’s Panel Coordinator Onboarding Program


• Clinical Support Assistant/CAN/PCT


• Emergency Medical Technician (EMT) program;


• Other approved certificate program


• American Medical Certification Association (CMAC)

MINIMUM EXPERIENCE: 1-3 years’ previous healthcare experience or equivalent combination of education and experience preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits with no waiting period for eligible team members.


• Competitive pay and comprehensive medical, dental, and vision coverage.


• Opportunities for professional growth, development, and career advancement.


• Collaborative, patient-centered culture focused on excellence in care.


• Work with a mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. If you're passionate about patient care and looking to grow your healthcare career, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.