Hybrid Order Management Specialist — Work-Life Growth

InnoSource Inc.; Akron (OH); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life insurance

Dental reimbursement

Wellness center access

Gym access

On-site Starbucks kiosk

Full-service café

Job summary

InnoSource Inc. in Akron, OH is seeking a Hybrid Order Management Specialist to join a customer-focused team. You will handle order processing, respond to inquiries, forecast and replenish stock, and keep clients informed about shipment locations.

This role offers a Monday–Friday schedule with a hybrid remote arrangement and access to our modern office, along with opportunities for growth within a supportive environment.

Qualifications

• High school diploma required; a Bachelor's degree is a plus.
• Proven customer service experience, ideally in a call center or similar.
• Proficient with MS Office (Excel, Access, PowerPoint).

Responsibilities

• Be a Customer Champion: respond to inquiries with knowledge and care.
• Drive success: process orders and data entry with precision.
• Keep things moving: assist with forecasting and replenishment.
• Be the go-to expert: provide updates on shipment locations.
• Lead by example: train new team members as needed.
• Ensure excellence: work efficiently to prevent delays and maintain standards.

Skills

Tech-savvy

Team player

Problem-solver

People-oriented

Education

High school diploma

Bachelor’s degree (a plus)

Tools

Excel

Access

PowerPoint

Job description

InnoSource Inc. in Akron, OH is seeking a Hybrid Order Management Specialist to join a customer-focused team. You will handle order processing, respond to inquiries, forecast and replenish stock, and keep clients informed about shipment locations.

This role offers a Monday–Friday schedule with a hybrid remote arrangement and access to our modern office, along with opportunities for growth within a supportive environment.