Hybrid Insurance Customer Service Specialist — Growth

InnoSource; Columbus (OH); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Life Insurance

4 weeks paid training

Hybrid work arrangement

Full-time schedule

Job summary

InnoSource is seeking an entry-level Customer Service Specialist in Columbus, OH. The role offers a hybrid schedule (2 days in office, 3 days remote) with no licensing required and opportunities for rapid advancement within the company.

You will build relationships with customers across the U.S. and handle a range of inquiries, guiding decisions on financial and insurance matters while collaborating with a supportive team. Comprehensive benefits and paid training are provided.

Qualifications

• Associate's or more Highly Preferred
• Customer Service Experience: 1-2 years preferred in customer service
• No Licensing Needed: No prior licensing or insurance experience required.
• Career Ambition: A strong desire to build and advance your career.

Responsibilities

• Building Relationships: Provide exceptional customer service while building meaningful relationships with customers across the U.S. No sales involved.
• Solving Complex Inquiries: Assist customers with a variety of complex questions, from financial matters to general insurance queries.
• Guiding Decision-Making: Play a pivotal role in helping customers make informed decisions about their financial needs.
• Collaborating and Succeeding: Support team success through daily meetings and strong cooperation.

Skills

Strong communication skills

Customer service

Education

Associate's or higher

Job description

InnoSource is seeking an entry-level Customer Service Specialist in Columbus, OH. The role offers a hybrid schedule (2 days in office, 3 days remote) with no licensing required and opportunities for rapid advancement within the company.

You will build relationships with customers across the U.S. and handle a range of inquiries, guiding decisions on financial and insurance matters while collaborating with a supportive team. Comprehensive benefits and paid training are provided.