Hybrid Sales Support Specialist - Growth & Impact

InnoSource Inc.; Tempe, Northern (AZ, KY); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Flexible Hybrid Schedule

Medical, Dental, and Life Insurance

Work-Life Balance

Casual and Supportive Work Environment

Job summary

InnoSource is seeking a Sales Support Representative to be the trusted contact between sellers and clients, managing price requests, documentation, and forecasting to ensure smooth transactions. You will own the details, advocate for customers, and collaborate with product managers, sellers, and support teams to deliver top‑notch service.

The role emphasizes relationship building, multitasking, and teamwork, with a flexible hybrid schedule after 90 days and a comprehensive benefits package to

Qualifications

• Relationship Builders: You’ve got experience managing customer relationships and supporting a sales team to drive business growth.
• Organized Multitaskers: You can juggle multiple tasks, set priorities, and meet deadlines without missing a beat.
• Tech‑Savvy Problem Solvers: Whether it’s Microsoft Excel or a custom database, you’re comfortable with technology and know how to find information quickly and accurately.
• Team Players with Initiative: You know when to ask for help and when to take charge. You’re a strong communicator who works well with others but can also make decisions on your own.

Responsibilities

• Own the Details: Manage price requests, documentation, reporting, and forecasting to ensure seamless customer transactions. Your meticulous attention to detail will ensure everything runs smoothly.
• Customer Advocacy: Serve as the middleman between our sellers and customers. You’ll be the go‑to person for sample requests, pricing updates, and solving any issues that arise.
• Problem‑Solving Pro: Research and dig deep to find the answers our customers need, using your critical thinking and communication skills to deliver solutions that drive satisfaction.
• Collaborate Across Teams: Work closely with internal teams—product managers, sellers, and the customer support team—to ensure we’re always delivering the best service.
• Manage Relationships: Foster strong, lasting relationships with both internal and external partners. Your ability to communicate and navigate complex requests will be key to success in this role.

Skills

Relationship Builders

Organized Multitaskers

Tech‑Savvy Problem Solvers

Team Players with Initiative

Education

High School Diploma or GED

Job description

InnoSource is seeking a Sales Support Representative to be the trusted contact between sellers and clients, managing price requests, documentation, and forecasting to ensure smooth transactions. You will own the details, advocate for customers, and collaborate with product managers, sellers, and support teams to deliver top‑notch service.

The role emphasizes relationship building, multitasking, and teamwork, with a flexible hybrid schedule after 90 days and a comprehensive benefits package to