Hybrid Order Management Specialist

Flow Control Group; South Burlington (VT); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) matching program

Career growth opportunities

Employee referral program

Paid time off and holidays

Parental leave

FCG University training platform

Job summary

Instrumart in South Burlington, Vermont, is seeking a reliable order-entry specialist to handle customer orders, provide status updates, and answer calls. The role includes data entry, tracking, and fraud detection, with training and potential remote work up to 40% after onboarding.

The ideal candidate will be proficient with NetSuite, have excellent typing speed, and possess strong attention to detail and communication skills for a fast-paced environment.

Qualifications

• Experience with NetSuite or similar business management software.
• Experience using a multi-line telephone system.
• Experience sharing workload while working as part of a team.
• Experience working in an open office environment.

Responsibilities

• Order Entry
• Order tracking/shipment status updates
• Answering phones
• Part number entry as needed
• Customer/contact entry
• Fraud Detection

Skills

NetSuite

Typing

Attention to detail

Punctuality

Customer communication

Multitasking

Organizational skills

Time management

Team player

Open office collaboration

Tools

NetSuite

Multi-line telephone system

Job description

Instrumart in South Burlington, Vermont, is seeking a reliable order-entry specialist to handle customer orders, provide status updates, and answer calls. The role includes data entry, tracking, and fraud detection, with training and potential remote work up to 40% after onboarding.

The ideal candidate will be proficient with NetSuite, have excellent typing speed, and possess strong attention to detail and communication skills for a fast-paced environment.