Remote-Eligible Order & Fulfillment Specialist

Instrumart; South Burlington (VT); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Hybrid work option

Medical, Dental and Vision insurance

401(k) matching

Job summary

Instrumart in South Burlington, VT seeks a detail-oriented team member for order entry, tracking, and customer support. You’ll enter part numbers, respond to inquiries, and help keep shipments on track in a fast-paced environment.

This hybrid role offers training with NetSuite exposure and the chance to grow with Flow Control Group’s engineering-focused team. Strong typing, communication, and multitasking are valued as you support customers from first contact through delivery.

Qualifications

• Experience with computer applications; NetSuite proficiency preferred.
• High level of punctuality and dependability.
• Excellent attention to detail and fast, accurate typing.
• Personable, team-player attitude; capable of multitasking.
• Clear, helpful communication when interacting with customers.
• Strong organizational skills and ability to adapt in a fast-paced setting.

Responsibilities

• Order Entry
• Order tracking/shipment status updates
• Answering phones
• Part number entry as needed
• Customer/contact entry
• Fraud Detection

Skills

NetSuite

Attention to detail

Multitasking

Typing speed

Team player

Communication

Punctuality

Tools

NetSuite

Phone system

Job description

Instrumart in South Burlington, VT seeks a detail-oriented team member for order entry, tracking, and customer support. You’ll enter part numbers, respond to inquiries, and help keep shipments on track in a fast-paced environment.

This hybrid role offers training with NetSuite exposure and the chance to grow with Flow Control Group’s engineering-focused team. Strong typing, communication, and multitasking are valued as you support customers from first contact through delivery.