Hybrid Operations Supervisor – Healthcare & Production

Centene Corp.; Florida; Hybrid; USD 56,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off

Job summary

Centene is seeking a Supervisor Operations to directly supervise entry and processing staff, oversee hiring and development, and drive process improvements for contracts and programs.

The role focuses on monitoring workflow, ensuring quality and timely processing, and coaching staff to meet organizational goals while aligning with policy requirements. Flexible scheduling including remote or hybrid options is available.

Qualifications

• Bachelor's degree in a related field or equivalent work experience.
• 2+ years direct supervisory experience including hiring and firing authority for minimum of ten associates.

Responsibilities

• Provides direct supervision to entry and/or processing staff.
• Monitors and directs workflow to meet contractual requirements.
• Develops and maintains relationships with other departments to collaborate on issues.
• Performs quality control work and provides feedback and coaching to staff.
• Handles escalations and disciplinary matters.
• Puts procedures in place for new programs or contracts.

Skills

Supervisory experience

Leadership

Process improvement

Education

Bachelor's Degree in a related field

Equivalent work experience (supervisory)

Job description

Centene is seeking a Supervisor Operations to directly supervise entry and processing staff, oversee hiring and development, and drive process improvements for contracts and programs.

The role focuses on monitoring workflow, ensuring quality and timely processing, and coaching staff to meet organizational goals while aligning with policy requirements. Flexible scheduling including remote or hybrid options is available.