Hybrid Network Support Engineer (RTP) – Onsite Tue

Piper Companies; Raleigh (NC); Hybrid; USD 39,000 - 48,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Piper Companies is seeking a Network Support Engineer to support a leading organization in networking and technology. This hybrid role is located in the RTP area with onsite presence every Tuesday and remote work the rest of the week. Initial 3-month contract with potential for extensions.

The engineer will work with customers and internal teams on onboarding, implementation, platform adoption, and troubleshooting of network infrastructure, DNS, IP addressing, routing, switching, and security.

Qualifications

• 2+ years of experience in network support or a related technical role.

Responsibilities

• Partner with customer IT and infrastructure teams to support onboarding, implementation, and activation of networking solutions.
• Assist with deployment, configuration, and support of VM-based collectors, integrations, monitoring tools, and network-related technologies.
• Provide technical guidance on networking, DNS, IP addressing, routing, switching, firewall policies, authentication, and access requirements.
• Support cloud-based implementations, API integrations, migrations, and platform adoption.
• Troubleshoot network, infrastructure, and application issues with engineering and support teams.
• Deliver technical training and end-user guidance for platform utilization.
• Document customer network environments, configurations, troubleshooting, and milestones.

Skills

TCP/IP

DNS

DHCP

Routing

Switching

Firewalls

SSH

SNMP

Virtualized environments

Communication skills

Education

Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or equivalent

Tools

Cisco

Meraki

Aruba

Windows Server

Active Directory

Microsoft 365

Entra ID (Azure AD)

Job description

Piper Companies is seeking a Network Support Engineer to support a leading organization in networking and technology. This hybrid role is located in the RTP area with onsite presence every Tuesday and remote work the rest of the week. Initial 3-month contract with potential for extensions.

The engineer will work with customers and internal teams on onboarding, implementation, platform adoption, and troubleshooting of network infrastructure, DNS, IP addressing, routing, switching, and security.