Hybrid Network Support Engineer - Onsite Tue, Remote

ZP Group

Raleigh (NC)

Hybrid

USD 39,000 - 48,000

Part time

3 days ago
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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits

Job summary

Piper Companies is seeking a Network Support Engineer to assist onboarding, implementation, and platform adoption for a leading organization. The role is hybrid in the RTP, NC area, with onsite presence every Tuesday and remote work for the rest of the week.

The position starts as a 3-month contract with potential quarterly extensions and strong long-term potential. The Network Support Engineer will work with customers and internal teams on networking infrastructure, connectivity, and IT

Qualifications

  • 2+ years of experience in network support or related technical role.
  • Hands-on networking fundamentals experience.
  • Experience with Cisco/Meraki/Aruba preferred.
  • Experience with Windows environments and enterprise infrastructure preferred.
  • Understanding of cybersecurity concepts including patching and CVEs.
  • Strong troubleshooting and communication skills.
  • Bachelor's degree or equivalent professional experience.
  • CCNA certification or equivalent is a plus.

Responsibilities

  • Support onboarding, implementation, and activation of networking solutions.
  • Deploy, configure, and support VM-based collectors, integrations, and monitoring tools.
  • Provide guidance on networking concepts including DNS, IP addressing, routing, and security policies.
  • Support cloud-based implementations, API integrations, and migrations.
  • Troubleshoot issues and coordinate resolutions with teams.
  • Deliver training and best practices for platform use.
  • Document customer network environments and milestones.

Skills

TCP/IP
DNS
DHCP
Routing
Switching
Firewalls
SSH
SNMP
Virtualization
Customer support
Onsite support

Education

Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering

Tools

Cisco
Meraki
Aruba

Job description

Piper Companies is seeking a Network Support Engineer to assist onboarding, implementation, and platform adoption for a leading organization. The role is hybrid in the RTP, NC area, with onsite presence every Tuesday and remote work for the rest of the week.

The position starts as a 3-month contract with potential quarterly extensions and strong long-term potential. The Network Support Engineer will work with customers and internal teams on networking infrastructure, connectivity, and IT

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