Hybrid IT Engineer: Networking, Systems & End-User Support

Piper Companies; Raleigh (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Paid time off

Job summary

Piper Companies seeks an IT Engineer to join an innovative technology organization in the Raleigh-Durham area. This hybrid role requires 2 days onsite in RTP, NC, with hands-on support across networking, systems administration, and end-user support.

The successful candidate will support shared lab infrastructure, troubleshoot issues, manage infrastructure projects, and collaborate with engineering and operations to improve lab performance in a dynamic MSP-style environment.

Qualifications

• 3+ years in an MSP, managed services, or highly diverse IT support environment.
• CCNA-level networking experience including routing, switching, TCP/IP, and troubleshooting.
• Experience supporting Windows and/or Linux servers, virtualization platforms, and endpoints.
• Ability to wear multiple hats across networking, systems administration, and help desk.
• Excellent communication, organizational, and customer service skills.

Responsibilities

• Support and maintain shared lab infrastructure, including network equipment and servers.
• Troubleshoot and resolve network, systems, and end-user issues across a diverse tech environment.
• Manage IT infrastructure projects, deployments, upgrades, and day-to-day operations.
• Provide hands-on help desk support and act as a key technical resource for internal users.
• Collaborate with engineering and operations to implement infrastructure improvements.

Skills

CCNA-level networking

Windows & Linux servers

Virtualization platforms

Help desk support

Communication skills

Job description

Piper Companies seeks an IT Engineer to join an innovative technology organization in the Raleigh-Durham area. This hybrid role requires 2 days onsite in RTP, NC, with hands-on support across networking, systems administration, and end-user support.

The successful candidate will support shared lab infrastructure, troubleshoot issues, manage infrastructure projects, and collaborate with engineering and operations to improve lab performance in a dynamic MSP-style environment.