Hybrid NetSuite Account Manager - Growth & Retention

NetSuite; Burlington (MA); Hybrid; USD 37,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings

Paid time off

Job summary

NetSuite is seeking a results-driven Sales Account Manager in the United States (MA area) to grow relationships within an existing customer base and drive expansion of NetSuite’s cloud ERP platform (ERP, CRM, PSA, eCommerce).

The role focuses on upsell/cross-sell, maintaining a healthy pipeline, and collaborating with cross-functional teams to ensure customer success and renewal. Hybrid in-office with travel to customers as needed.

Qualifications

• 3+ years of SaaS/technology sales experience.
• Proven track record of meeting or exceeding quotas.
• Strong communication and relationship-building skills.

Responsibilities

• Manage a portfolio of NetSuite customers and expand relationships.
• Maintain and develop an active pipeline to meet monthly quotas.
• Drive pipeline velocity through quotes, references, and contract prep.
• Collaborate with internal teams to improve customer satisfaction and retention.

Skills

SaaS sales

Job description

NetSuite is seeking a results-driven Sales Account Manager in the United States (MA area) to grow relationships within an existing customer base and drive expansion of NetSuite’s cloud ERP platform (ERP, CRM, PSA, eCommerce).

The role focuses on upsell/cross-sell, maintaining a healthy pipeline, and collaborating with cross-functional teams to ensure customer success and renewal. Hybrid in-office with travel to customers as needed.