Hybrid Medical Office Assistant & Front Desk Specialist

Chesapeake Urology; Owings Mills (MD); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Paid time off

Employee assistance programs

Corporate discounts

Job summary

Chesapeake Urology in Owings Mills, MD is seeking a Clinical Patient Support Representative who blends medical assisting and front desk responsibilities to ensure smooth clinic operations and accurate documentation.

You will support clinical staff, manage check-in/out, verify insurance, handle scheduling, and maintain high standards of patient care and HIPAA compliance in a fast-paced environment.

Qualifications

• Minimum of five (5) years front office and clinical experience, preferably in Urology.
• Proficient knowledge of Medical Terminology; ICD-10 and CPT-4 Codes.
• Current knowledge of acceptable and appropriate clinical practice, quality assurance, and patient management and care.

Responsibilities

• Assist healthcare providers with patient examinations and procedures.
• Prepare examination rooms, ensuring they are clean and well-organized.
• Record patient medical history and vital signs accurately.
• Administer medications and injections as directed by healthcare providers.
• Perform basic laboratory tests and collect specimens for analysis.
• Maintain infection control standards and ensure proper sterilization of equipment.
• Greet patients and visitors in a warm and friendly manner, providing a positive and professional first impression of the clinic.
• Schedule appointments and assist with the scheduling of any additional testing directed by the physician.
• Verify insurance coverage and assist patients with billing questions.

Skills

Medical Terminology

Customer Service

Communication

Teamwork

Typing 40 wpm

HIPAA

ICD-10/CPT-4

Multitasking

Education

High School Diploma or GED

Tools

Practice Management software

EHR/EMR systems

Microsoft Office

Job description

Chesapeake Urology in Owings Mills, MD is seeking a Clinical Patient Support Representative who blends medical assisting and front desk responsibilities to ensure smooth clinic operations and accurate documentation.

You will support clinical staff, manage check-in/out, verify insurance, handle scheduling, and maintain high standards of patient care and HIPAA compliance in a fast-paced environment.