Medical Front Desk & Patient Care Coordinator

OneOncology; Salisbury (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

Chesapeake Urology is hiring a Front Desk Receptionist to deliver superb patient and staff service, welcoming visitors and supporting the office with minimal supervision. The role emphasizes accuracy in documentation, HIPAA compliance, and a caring, professional demeanor.

Responsibilities include scheduling, collecting co-pays, demographic data entry in Practice Management and EHR, scanning IDs, ensuring referrals, reconciling daily payments, and coordinating follow-up procedures.

Qualifications

• Minimum High School Diploma or GED required.
• 2+ years front office experience in a medical setting preferred.
• 1–2 years of customer service experience.

Responsibilities

• Schedule appointments and assist with testing as directed by physician.
• Collect co-pays and past balances at check-in and enter into batch system.
• Review for completeness and enter patient demographics and clinical data.
• Scan driver’s license and insurance cards front and back into Ntierprise.
• Ensure referrals are obtained, scanned into the EMR, and linked to appointments.
• Reconcile daily payment batches and report to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration; travel to other sites as needed.

Skills

Excellent customer service

Attention to detail

Strong communication skills

Typing 40 WPM

HIPAA compliance

Proficient computer skills

Multitasking

Education

High School Diploma or GED

Tools

Practice Management Software

EHR (Ntierprise)

Job description

Chesapeake Urology is hiring a Front Desk Receptionist to deliver superb patient and staff service, welcoming visitors and supporting the office with minimal supervision. The role emphasizes accuracy in documentation, HIPAA compliance, and a caring, professional demeanor.

Responsibilities include scheduling, collecting co-pays, demographic data entry in Practice Management and EHR, scanning IDs, ensuring referrals, reconciling daily payments, and coordinating follow-up procedures.