Patient Care Front Desk Specialist

Chesapeake Urology; Upper Marlboro (MD); In loco; USD 28.000 - 30.000; Tempo pieno

Descrizione del lavoro

Chesapeake Urology is seeking a Front Desk Receptionist to deliver superb patient and staff service and support the office with minimal supervision. You will handle check-in, scheduling, paperwork, and payments while ensuring HIPAA compliance in a fast-paced setting.

The role involves entering data into Practice Management and EHR, scanning documents, coordinating referrals, and occasional travel to other sites within a regional area.

Competenze

• High school diploma or GED required.
• Minimum 2 years of front office experience, preferably in a medical setting.
• 1–2 years of customer service experience.

Mansioni

• Create a positive and professional first impression of the practice and show a caring attitude.
• Schedule appointments and assist with scheduling additional testing directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances at check-in and enter them into Practice Management batches.
• Review for completeness and accuracy and enter demographics and clinical information into Practice Management and EHR.
• Scan driver’s license and insurance cards into Ntierprise (front and back).
• Obtain, scan, and link referrals to the day’s appointment within EMR.
• Reconcile payment batches daily and report to the Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with the Phreesia registration system.
• Travel to other sites within a reasonable geographic region.

Conoscenze

Customer service

Communication skills

Attention to detail

Medical terminology

HIPAA compliance

Multitasking

Typing 40 WPM

EHR data entry

Formazione

High School Diploma or GED

Strumenti

Practice Management software

Ntierprise EMR

Office computer software

Descrizione del lavoro

Chesapeake Urology is seeking a Front Desk Receptionist to deliver superb patient and staff service and support the office with minimal supervision. You will handle check-in, scheduling, paperwork, and payments while ensuring HIPAA compliance in a fast-paced setting.

The role involves entering data into Practice Management and EHR, scanning documents, coordinating referrals, and occasional travel to other sites within a regional area.