Hybrid Medical Front Desk & Scheduling Specialist

Voluntary Protection Programs Participants' Association, Inc.; Northern (KY); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Paid holidays

Hybrid schedule

Training provided

Job summary

Urogynecology Consultants in Newtown Square, PA seeks a Patient Service Specialist to handle patient communications, scheduling, and front-desk coordination. Join a team focused on compassionate care with hybrid work options.

Responsibilities include greeting patients, verifying insurance, and coordinating with clinicians; on-site days require HIPAA compliance and accuracy in documentation.

Qualifications

• 1+ year of medical customer service or front-desk experience.
• Experience with EHR and phone-based scheduling.
• Ability to work hybrid with on-site days in Newtown Square, PA.

Responsibilities

• Answer inbound patient calls, portal messages, and inquiries.
• Schedule appointments and manage physician calendars.
• Greet patients, collect copays, verify insurance/ID on-site days.
• Triage messages, refill requests, and paperwork to staff.
• Maintain HIPAA confidentiality and privacy.

Skills

Medical customer service

EHR systems

Phone scheduling

Verbal communication

Remote work setup

Job description

Urogynecology Consultants in Newtown Square, PA seeks a Patient Service Specialist to handle patient communications, scheduling, and front-desk coordination. Join a team focused on compassionate care with hybrid work options.

Responsibilities include greeting patients, verifying insurance, and coordinating with clinicians; on-site days require HIPAA compliance and accuracy in documentation.