Gynecology Patient Services Specialist

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

Penn Medicine in Philadelphia seeks a Patient Services Associate to support Gynecology University City in a fast-paced outpatient setting. You will greet and register patients, manage calls, schedule appointments, collect copays, and verify insurance using EMR and billing procedures.

The role emphasizes patient-centered care, accuracy, and compliance with HIPAA and regulatory standards. Strong customer service and medical office experience are valued; hours are Monday–Friday 8:00–4:30 with

Qualifications

• H.S. Diploma or GED required.
• 2+ years medical office experience, or 4 years customer service experience.
• Experience with EMR and billing procedures.

Responsibilities

• Assist with arrival/departure activities and check-in/out procedures.
• Manage calls, messages, and schedule patient appointments.
• Collect copays and verify insurance information.
• Maintain accurate records and ensure HIPAA/compliance in daily workflows.

Skills

Customer service

Communication

EMR system

Scheduling

Billing

Education

H.S. Diploma/GED

Tools

EMR system

Job description

Penn Medicine in Philadelphia seeks a Patient Services Associate to support Gynecology University City in a fast-paced outpatient setting. You will greet and register patients, manage calls, schedule appointments, collect copays, and verify insurance using EMR and billing procedures.

The role emphasizes patient-centered care, accuracy, and compliance with HIPAA and regulatory standards. Strong customer service and medical office experience are valued; hours are Monday–Friday 8:00–4:30 with