Healthcare Front Desk & Scheduling Specialist

PHSC; Philadelphia (Philadelphia County); Vor Ort; USD 38.000 - 45.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid holidays

Paid time off

Growth opportunities

Employee referral program

Zusammenfassung

Premier Orthopaedics and Philadelphia Hand to Shoulder Center (PHSC) in Center City, Philadelphia, PA, seeks a motivated Patient Service Representative to join the front desk team. You will greet patients, check-in/check-out, verify insurance, schedule appointments, and collect payments, ensuring accuracy and confidentiality.

This full-time, on-site role emphasizes patient service, strong communication with providers, and adherence to HIPAA.

Qualifikationen

• High school diploma or GED required or equivalent working knowledge.
• 1–2 years of patient registration/front office experience in healthcare preferred.
• Experience with insurance rules, medical terminology, and EMR systems preferred.

Aufgaben

• Greet patients and notify staff of arrivals; manage check-in/check-out.
• Verify insurance, collect demographics, authorizations/referrals as needed.
• Collect co-pays and past-due balances; explain financial responsibilities.
• Schedule appointments; coordinate follow-ups and referrals.
• Maintain EMR accuracy; ensure HIPAA compliance and confidentiality.
• Balance cash drawer and maintain organized front office.

Kenntnisse

Customer service

Front desk

Medical terminology

HIPAA compliance

Insurance verification

Cash handling

Ausbildung

High school diploma or GED

Tools

Allscripts Pro Suite

EMR systems

Jobbeschreibung

Premier Orthopaedics and Philadelphia Hand to Shoulder Center (PHSC) in Center City, Philadelphia, PA, seeks a motivated Patient Service Representative to join the front desk team. You will greet patients, check-in/check-out, verify insurance, schedule appointments, and collect payments, ensuring accuracy and confidentiality.

This full-time, on-site role emphasizes patient service, strong communication with providers, and adherence to HIPAA.