Hybrid Learning Experience Designer — Innovate & Impact

Salesforce; Indianapolis (IN); Hybrid; USD 117,000 - 178,000; Full time

Job summary

Salesforce is seeking a Learning Experience Designer to design, develop, implement, and facilitate learning experiences across multiple practice areas. You will partner with SMEs and project managers to define objectives and craft impactful content in a fast-growing environment.

The role emphasizes program design, facilitation of virtual and in-person sessions, and ongoing improvement of learning experiences to support talent development and organizational growth.

Qualifications

• 2 years of progressive Learning/OD/Leadership experience within large organizations.
• 5 years experience designing development programs and courses in multiple modalities, including high-touch face-to-face and live online using a variety of technologies.
• 3 years experience facilitating virtually and in person to varying levels of audiences.
• Deep knowledge of leadership and organization development, change theories, learning models and best practices, instructional design strategies, and learning assessment.
• Ability to thrive in a dynamic, high-output, and occasionally ambiguous environment.
• Strong executive presence and ability to build credibility with stakeholders at all levels.
• Experience in organization leadership development and coaching.
• Strong communication, influencing, and stakeholder management skills.
• Exceptional proficiency in written and verbal communication, including presentation and interpersonal skills.

Responsibilities

• Consult with business stakeholders to understand and address their development needs, and ensure alignment on strategy and content.
• Conduct needs assessments to determine training requirements and learning objectives.
• Design and develop instructional materials such as e-learning modules, instructor-led training, job aids, and performance support tools.
• Use instructional design methodologies and techniques to create engaging and effective training.
• Collaborate with subject matter experts to ensure the accuracy and relevance of training content.
• Identify with stakeholders the expected impact and measurement process.
• Drive continuous improvement, innovation, accountability, and sustainment of content and experiences.
• Develop and maintain learning assets, curriculum, and various talent development best practices that align with organizational goals and values.
• Mentor and coach colleagues and emerging designers and work closely with the creative team.
• Manages multi-stakeholder projects as needed, including managing priorities, and delivering results.
• Staying current with new developments in instructional design, technology, and industry trends and practically applying those learnings into deliverables.

Skills

Learning/OD experience

Program design

Facilitation

Leadership development

Adaptability

Executive presence

Coaching

Stakeholder management

Communication skills

Job description

Salesforce is seeking a Learning Experience Designer to design, develop, implement, and facilitate learning experiences across multiple practice areas. You will partner with SMEs and project managers to define objectives and craft impactful content in a fast-growing environment.

The role emphasizes program design, facilitation of virtual and in-person sessions, and ongoing improvement of learning experiences to support talent development and organizational growth.