Hybrid Lead, Litigation Docketing & Calendaring

Norton Rose Fulbright LLP; San Francisco (CA); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical plans

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with profit sharing

Paid time off

Parental leave

Child care support

Firm holidays

Job summary

Norton Rose Fulbright US LLP is seeking a Senior Manager, Litigation Docketing to lead the firm’s US docketing function and drive operational excellence across jurisdictions. The role supervises a centralized team, optimizes workflows, and ensures timely, accurate calendaring for litigation matters.

The position offers a flexible hybrid work arrangement with in-office attendance as needed, and opportunities to partner with IT, legal teams, and business services to advance docketing technology

Qualifications

• Bachelor's degree with 5-7 years of litigation docketing, calendaring, or case management experience in a law firm or similar legal environment and experience leading docketing, legal operations, or related professional staff.
• In lieu of a bachelor's degree, 10 years of relevant experience in litigation docketing, legal operations, or a related legal environment and 3+ years of experience leading docketing, legal operations, or related professional staff.
• Experience supporting litigation practices across multiple jurisdictions and offices; centralized docketing experience preferred.
• Knowledge of federal, state, appellate, and administrative court rules, procedures, and filing requirements.
• Strong expertise with litigation docketing and calendaring software such as Milana.
• Experience upgrading or optimizing litigation docketing and calendaring software platforms.
• Advanced ability to interpret court rules and perform complex deadline calculations.
• Demonstrated leadership skills with the ability to develop teams, manage priorities, and drive operational excellence.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills, with the ability to effectively partner with lawyers, legal support professionals, and business services leaders.
• Proficiency with Microsoft Office and legal technology platforms.
• Ability to exercise sound judgment, discretion, and confidentiality when handling sensitive client and firm information.

Responsibilities

• Lead day-to-day operations of the US litigation docketing function across jurisdictions.
• Establish and enhance docketing procedures, workflows, and training resources.
• Monitor court rule changes and keep processes current.
• Assess staffing, workflows, and service levels, recommending improvements.
• Partner with legal support leadership to align docketing with firm strategy.
• Lead, mentor, and develop a team of docketing professionals.
• Set performance expectations and support professional growth and cross-training.
• Oversee workload management, scheduling, and coverage.
• Support recruitment, onboarding, and workforce planning.
• Establish quality control procedures and governance for docketing data.
• Serve as escalation point for complex deadline calculations and docketing inquiries.
• Investigate discrepancies and implement corrective actions to mitigate risk.
• Promote consistency across offices and practices.
• Oversee administration of docketing platforms and reporting capabilities.
• Collaborate with IT and stakeholders on system upgrades and rule updates.
• Monitor system performance and user adoption; drive improvements.
• Provide change management through training and communication.
• Serve as a trusted resource to lawyers on filing requirements and calendaring.

Skills

Litigation docketing

Leadership

Staff management

Analytical skills

Communication

Process improvement

Attention to detail

Cross-office collaboration

Education

Bachelor's degree

Tools

Milana

Calendaring software

Microsoft Office

Job description

Norton Rose Fulbright US LLP is seeking a Senior Manager, Litigation Docketing to lead the firm’s US docketing function and drive operational excellence across jurisdictions. The role supervises a centralized team, optimizes workflows, and ensures timely, accurate calendaring for litigation matters.

The position offers a flexible hybrid work arrangement with in-office attendance as needed, and opportunities to partner with IT, legal teams, and business services to advance docketing technology