Senior Litigation Docketing Lead – Hybrid

Norton Rose Fulbright LLP; Washington (District of Columbia); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical insurance plans

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with profit sharing

Paid time off

Parental leave

Job summary

Norton Rose Fulbright US LLP is seeking a Senior Manager, Litigation Docketing to lead the firms US docketing function across jurisdictions. You will oversee a centralized team, establish standards, and drive efficiency through processes and technology, with a flexible hybrid schedule.

The role requires 5–7 years in docketing, strong leadership, and mastery of Milana or similar platforms. You will partner with IT and legal support teams to improve accuracy, ensure timely deadlines, and support

Qualifications

• Bachelors degree with 5-7 years of litigation docketing, calendaring, or case management experience in a law firm or similar legal environment and experience leading docketing, legal operations, or related professional staff.
• In lieu of a bachelors degree, 10 years of relevant experience in litigation docketing, legal operations, or a related legal environment and 3+ years of experience leading docketing, legal operations, or related professional staff.
• Experience supporting litigation practices across multiple jurisdictions and offices; centralized docketing experience preferred.
• Knowledge of federal, state, appellate, and administrative court rules, procedures, and filing requirements.
• Strong expertise with litigation docketing and calendaring software such as Milana.
• Experience upgrading or optimizing litigation docketing and calendaring software platforms.
• Advanced ability to interpret court rules and perform complex deadline calculations.
• Demonstrated leadership skills with the ability to develop teams, manage priorities, and drive operational excellence.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills, with the ability to effectively partner with lawyers, legal support professionals, and business services leaders.
• Proficiency with Microsoft Office and legal technology platforms.
• Ability to exercise sound judgment, discretion, and confidentiality when handling sensitive client and firm information.

Responsibilities

• Lead the day-to-day operations of the firms US litigation docketing function, ensuring consistent, accurate, and timely service delivery across jurisdictions.
• Establish and continuously enhance docketing procedures, workflows, training resources, and best practices to support scalable operations.
• Monitor court rule and procedural changes and ensure department processes, protocols, and systems remain current.
• Assess staffing, workflows, service levels, and operational needs, recommending improvements that strengthen efficiency, consistency, and business continuity.
• Partner with legal support leadership to align docketing operations with the firms broader litigation support strategy.

Skills

Litigation docketing

Leadership

Attention to detail

Communication

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Milana

Calendaring software

Job description

Norton Rose Fulbright US LLP is seeking a Senior Manager, Litigation Docketing to lead the firms US docketing function across jurisdictions. You will oversee a centralized team, establish standards, and drive efficiency through processes and technology, with a flexible hybrid schedule.

The role requires 5–7 years in docketing, strong leadership, and mastery of Milana or similar platforms. You will partner with IT and legal support teams to improve accuracy, ensure timely deadlines, and support