Hybrid IT Technician — Onsite & Network Specialist

Kimberly-Clark Corporation; Maumelle (AR); On-site; USD 80,000 - 94,000; Full time

Benefits offered by this job

401(k) plan

Profit sharing

Job summary

Kimberly-Clark Maumelle is hiring an Onsite Technology Specialist to install and maintain network, server, PC, printing, UC, and mobility services. You will coordinate with Networks, Server, and UC teams, manage inventory, ensure security/compliance, and support site IT administration.

Proactive communication with management and staff is essential. Candidate must have an associate degree or equivalent, 5+ years of IT experience, strong Windows/SQL skills, Cisco networking, and ServiceNow

Qualifications

• College associate’s degree or equivalent experience with proven technical skills.
• Minimum 5 years of relevant technical experience, or 7–9+ years of hands-on IT work with proven skills.
• Experience with Windows operating systems (XP, 7, 10, 11), Windows Server (2003, 2008, 2012), and SQL Server (2003–2019).
• Knowledgeable in Cisco networking, LAN/WAN, wireless networks, and firewalls.
• Proficient with Microsoft Office, Office 365, SharePoint, and mobile devices (iOS, Android).

Responsibilities

• Network Support: Installs and supports network equipment with guidance from Network Operations team.
• Server Support / Maintenance: Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team.
• PC Support / Deployment: End to end roadmap ownership including; ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now.
• Printing Services: Manage multi-function device and printer fleet – Procures and provides basic support, escalates issues to printer vendor.
• Unified Communications (Voice/Video) Support: Installs and supports UC equipment with assistance from UC Operations team.
• Mobility Services: Assist with new equipment requests and some configuration.
• Surplus Coordination: Documents and coordinates IT hardware surplus equipment process for inventory purposes and asset disposal.
• Supports Operational Excellence within the site(s) of responsibility:*
• Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues.
• Leads the planning and execution of Mill infrastructure projects.

Skills

Windows OS

Windows Server

SQL Server

Cisco networking

Office 365/SharePoint

ServiceNow

Education

College associate’s degree or equivalent experience

Tools

ServiceNow

Job description

Kimberly-Clark Maumelle is hiring an Onsite Technology Specialist to install and maintain network, server, PC, printing, UC, and mobility services. You will coordinate with Networks, Server, and UC teams, manage inventory, ensure security/compliance, and support site IT administration.

Proactive communication with management and staff is essential. Candidate must have an associate degree or equivalent, 5+ years of IT experience, strong Windows/SQL skills, Cisco networking, and ServiceNow