Hybrid IT Systems Support Analyst – Remote Ready

Central Florida Behavioral Health Network (CFBHN); Tampa (FL); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health & dental

Vision benefits

Hybrid work

Life Insurance

401k

Roth

AD&D

Telehealth

AFLAC

Vacation days

Sick days

Personal days

Volunteer day

Paid holidays

Employee assistance

Job summary

Central Florida Behavioral Health Network (CFBHN) is seeking a Systems Support Analyst to manage information systems and IT initiatives, ensuring reliable operations across hardware, software, voice, data, imaging and licensing.

The role supports end users, maintains SharePoint and Active Directory services, and collaborates with teams to implement security and backup standards while balancing multiple tasks in a hybrid work environment.

Qualifications

• Associate's degree in a related field.
• Two years of experience with IT infrastructure development or an acceptable education/experience mix.
• A+, Network+, Security+ preferred.
• Implement and maintain corporate infrastructure including hardware, software, voice, data, imaging and licensing ensuring continuous systems availability.
• Assist with LAN security to ensure HIPAA and funder compliance.
• Complete user setups including hardware, software and systems access, providing technical support and troubleshooting.
• Maintain and enhance the SharePoint system.
• Utilize systems analysis tools to determine hardware, software or system specifications.
• Strong knowledge of IT infrastructure development, standards, and protocols.
• Strong knowledge of IT security and backup standards.
• Excellent troubleshooting and user support abilities.
• In-depth understanding of data systems development.
• Provide backup to the Senior System Administrator.
• Good understanding of Active Directory, SharePoint, Exchange.
• Support user technical experience (PCs, phones, applications).
• Maintain/install/recommend user equipment and software.
• Support other functional areas of CFBHN.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of Microsoft Office suite as applicable.
• Ability to travel as required.

Responsibilities

Skills

Associate's degree

IT infrastructure

A+

Network+

Security+

HIPAA security

SharePoint

Active Directory

Exchange

Troubleshooting

Office 365

Multi-tasking

Travel

Education

Associate's degree (related field)

Tools

SharePoint

Active Directory

Exchange

Windows/Linux IT tools

Job description

Central Florida Behavioral Health Network (CFBHN) is seeking a Systems Support Analyst to manage information systems and IT initiatives, ensuring reliable operations across hardware, software, voice, data, imaging and licensing.

The role supports end users, maintains SharePoint and Active Directory services, and collaborates with teams to implement security and backup standards while balancing multiple tasks in a hybrid work environment.