Systems Support Analsyt

Central Florida Behavioral Health Network, Inc.; Tampa, Northern (FL, KY); Hybrid; USD 49,000 - 55,000; Full time

Job summary

Central Florida Behavioral Health Network, Inc. is seeking a Systems Support Analyst to manage information systems and IT initiatives in a hybrid role based in Tampa, FL.

The position supports hardware, software, voice, data, imaging and licensing, ensuring continuous system availability. Applicants should have an Associate’s degree, at least two years in IT infrastructure, and familiarity with SharePoint, Active Directory, Exchange, and Microsoft Office.

Qualifications

• Associate’s degree in a related field required.
• Two years of IT infrastructure experience required.
• A+, Network+, Security+ preferred.
• Implement and maintain corporate infrastructure with hardware, software, voice, data, imaging and licensing.
• Assist with LAN security to ensure HIPAA compliance.

Responsibilities

• Manage information systems and IT initiatives as assigned.
• Provide technical support and troubleshooting for users and devices.
• Maintain and enhance SharePoint and related systems.
• Support Active Directory, Exchange and Microsoft Office environments.

Skills

IT infrastructure

Troubleshooting

HIPAA compliance

SharePoint

Active Directory

Exchange

Microsoft Office

Customer support

Time management

Education

Associate’s degree in a related field

Tools

SharePoint

Active Directory

Exchange

Microsoft Office

Job description

# Systems Support AnalystHot Job719 US HWY 301 S - TAMPA, FL 33619## OverviewSalary Range$49,000.00 - $55,000.00 Salary/yearLevelExperiencedPosition TypeFull TimeJob ShiftDayEducation Level2 Year DegreeTravel PercentageUp to 25%CategoryInformation Technology## DescriptionSystems Support Analyst**Come Put your Experience to Use and Work with Great People!**The Systems Support Analyst is responsible for managing information systems and information technology initiatives as assigned.## Qualifications**Required Experience*** Associate’s degree in a related field* Two years of experience with information technology infrastructure development or an acceptable combination of education and experience* A+, Network+, Security+ preferred* Implement and maintain corporate infrastructure, including hardware, software, voice, data, imaging and licensing, assuring continuous systems availability* Assist with LAN security to ensure compliance with HIPAA and funder requirements* Complete user setups including hardware, software and systems access, providing technical support and troubleshooting as required* Maintain and enhance the Share point system* Utilize systems analysis tools, techniques and procedures, including consulting with users, to determine hardware, software or system function specifications* Exceptional knowledge of information technology infrastructure development, standards and protocols* Exceptional knowledge of information technology security and backup standards* Excellent ability to troubleshoot systems and provide technical assistance* In-depth understanding of data systems development* Provide backup to the Senior System administrator* Good understanding of CFBHN’s Active Directory, SharePoint, Exchange* Support the user technical experience (PC’s Phones, applications, etc.)* Maintain/ recommend/ install/ user equipment and software* Support the other functional areas of CFBHN* Ability to manage multiple tasks and prioritize to meet deadlines* Knowledge of Microsoft Office suite as applicable to the position* Ability to travel as required by the position**We offer:*** Health & dental (100% paid for employee)* Vision benefits (deeply discounted pricing)* Hybrid role - Predominately work from home* Life Insurance ($10,000 policy, 100% paid)* 401k and Roth (after 90 days)* Matching up to 4%* AD&D policy (100% employer paid)* Telehealth at no cost* AFLAC available* 12 paid vacation days, 12 paid sick days* Two paid personal days and one paid volunteer day* Nine paid holidays* Employee assistance program* And more great benefits!