Hybrid IT Support Specialist - 20h/wk, Windows/macOS, 365

Prospect Infosys Inc

St. Louis (MO)

Hybrid

USD 39,000 - 44,000

Part time

47 hours ago
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Job summary

Prospect Infosys Inc in St. Louis, MO is seeking an IT Support Specialist for a long-term, part-time role. The position is hybrid with on-site and remote work, offering $30 per hour on a 1099 contract.

You will troubleshoot hardware and software across macOS and Windows, manage Google Workspace and Microsoft 365, handle tickets and documentation, and maintain security best practices; strong written and verbal communication required.

Qualifications

  • Prior experience in IT support, help desk, or system administration.
  • Confident troubleshooting hardware and software across macOS and Windows.
  • Hands-on experience administering Google Workspace and/or Microsoft 365.
  • Familiarity with SSO/identity platforms (JumpCloud, Okta, Entra ID) and endpoint-security tooling (CrowdStrike or similar).
  • Working knowledge of networking fundamentals (TCP/IP, Wi‑Fi, DNS) for connectivity triage.
  • Solid grasp of security best practices: patching, least privilege, MFA, data protection.
  • Strong customer-service orientation — you explain technical issues in plain language.
  • Organized and self-directed: tickets, documentation, and follow-through don't slip.

Responsibilities

  • Respond to IT support requests and triage incidents.
  • Troubleshoot hardware and software across macOS and Windows environments.
  • Administer Google Workspace and Microsoft 365 services.
  • Manage identity platforms (JumpCloud, Okta, Entra ID) and endpoint-security tooling.
  • Assist with network basics and connectivity troubleshooting.
  • Apply security best practices: MFA, patching, data protection.

Skills

IT support
Help desk
System administration
Troubleshooting hardware/software
Customer service orientation
Documentation and tickets

Education

Vocational IT training or degree in IT/CS

Tools

Google Workspace
Microsoft 365
JumpCloud
Okta
Entra ID
CrowdStrike or endpoint-security tooling

Job description

Prospect Infosys Inc in St. Louis, MO is seeking an IT Support Specialist for a long-term, part-time role. The position is hybrid with on-site and remote work, offering $30 per hour on a 1099 contract.

You will troubleshoot hardware and software across macOS and Windows, manage Google Workspace and Microsoft 365, handle tickets and documentation, and maintain security best practices; strong written and verbal communication required.

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