Hybrid IT Support Engineer II — Onsite AV Specialist

Apex Systems; Bellevue (WA); Hybrid; USD 43,000 - 62,000; Full time

Benefits offered by this job

401K

ESPP

HSA

EAP

Job summary

Apex Systems is seeking an IT Support Engineer 2 to join our Bellevue, WA team in a hybrid role. You will serve as the primary onsite resource for desktop support, AV systems, and end-user technology across the organization, delivering timely help to staff and executives.

The ideal candidate has 3–4 years of IT support experience with macOS/Windows, Microsoft 365, Google Workspace, and identity platforms like Okta or Entra ID.

Qualifications

• Associate degree or equivalent technical training in a computer-related field.
• 3–4 years of IT support/desktop support experience, independent onsite resource.
• Strong troubleshooting across macOS and Windows; proficient with M365, Google Workspace, and identity platforms.

Responsibilities

• Serve as the primary onsite contact for hardware, software, OS, and workplace technologies.
• Troubleshoot issues in person, remotely, by phone, or via ticketing systems.
• Install, configure, test, and maintain endpoints, mobile devices, and accessories.

Skills

macOS

Windows

Microsoft 365

Google Workspace

Okta

Entra ID

Teams Rooms

Zoom Rooms

AV systems

Endpoint management

Jamf

Intune

Kandji

Education

Associate degree in a computer-related field

Tools

Jamf

Intune

Kandji

Job description

Apex Systems is seeking an IT Support Engineer 2 to join our Bellevue, WA team in a hybrid role. You will serve as the primary onsite resource for desktop support, AV systems, and end-user technology across the organization, delivering timely help to staff and executives.

The ideal candidate has 3–4 years of IT support experience with macOS/Windows, Microsoft 365, Google Workspace, and identity platforms like Okta or Entra ID.