Hybrid IT Administrator — Global IT Support & Infrastructure

DT; Durham (NC); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Equity awards

Comprehensive benefits package

Hybrid work environment

Job summary

DT is seeking a highly motivated IT Administrator based in our Durham, NC office to join our Global Corporate IT team. You will provide hands-on support to our Executive Leadership and staff worldwide, delivering efficient, reliable IT services in a hybrid work environment.

Responsibilities include managing IT infrastructure, supporting Windows and Mac environments, administering MDM (JAMF, Intune, Iru), and collaborating across functions (Engineering, Security, Facilities).

Qualifications

• Bachelor’s degree or a minimum of 2 years of related experience.
• Experience supporting Windows and Mac environments.
• Experience with IdP platforms like Okta and Google Workspace.
• Experience with security technologies such as CrowdStrike and MDM (JAMF, Intune, Iru).
• Strong customer orientation and communication skills.
• Detail‑oriented and organized with strong time management.
• Experience supporting executive staff in person and remotely.

Responsibilities

• Collaborate with a worldwide IT team of professionals.
• Provide in-person and remote support to all employees, including Executive and Senior Leadership.
• Respond to and manage IT support requests via the help desk system and other channels.
• Oversee and maintain IT infrastructure, end-user devices, and applications (network, conferencing, A/V, desk equipment).
• Ensure availability and proper working condition of equipment through setup, maintenance, repair, and disposal.
• Develop and distribute technical documentation for users.
• Maintain cleanliness and organization in IT offices and server rooms.
• Collaborate with Engineering, DevOps, Security, Facilities, Finance, and Corporate Systems.
• Participate in projects for installation and operation of technology infrastructure.
• Enroll devices to MDM (JAMF and Intune; Iru future).
• Support office network ( UniFi, Fortinet ), VPN gateways, and WiFi infrastructure.
• Support IT requirements for local events and global all-hands meetings.
• Occasional travel to other offices for IT support.

Skills

Customer orientation

Communication skills

Time management

Detail oriented

Executive support

Education

Bachelor's degree or 2 years related experience

Tools

Okta

Google Workspace

CrowdStrike

JAMF

Intune

Iru

MDM

UniFi

Fortinet

VPN

Job description

DT is seeking a highly motivated IT Administrator based in our Durham, NC office to join our Global Corporate IT team. You will provide hands-on support to our Executive Leadership and staff worldwide, delivering efficient, reliable IT services in a hybrid work environment.

Responsibilities include managing IT infrastructure, supporting Windows and Mac environments, administering MDM (JAMF, Intune, Iru), and collaborating across functions (Engineering, Security, Facilities).