Hybrid IT Desk Support Admin — Intune & Global IT

Ivalua; Pittsburgh (Allegheny County); Hybrid; USD 49,000 - 81,000; Full time

Benefits offered by this job

Hybrid work model

Snacks and weekly lunches

Medical, dental, vision

Retirement with company match

Job summary

Ivalua is seeking an IT Desktop Support Administrator to join our Pittsburgh office as part of a global IT Infrastructure & Support team. This role is the US relay for Intune endpoint management and will coordinate with EMEA/APAC teams to uphold global workstation standards.

Primary duties include Intune deployment, PC configuration, user onboarding, hardware provisioning, and desktop support. The position is hybrid with 3 days in the office weekly and offers strong growth in a mature, global

Qualifications

• Bachelor’s degree or higher in a relevant field; years of experience as stated.
• Proven Microsoft Intune experience in Windows 11 environments with packaging and deployment.
• Experience with Google Workspace admin console, user provisioning, security settings, and meet support.

Responsibilities

• Serve as the local U.S. SME for Microsoft Intune deployment, administration, and policy management on Windows 11 systems.
• Manage application packaging, deployment, and updates across the desktop environment.
• Handle onboarding/offboarding, hardware provisioning, and first-level IT training for Pittsburgh office.
• Oversee IT equipment installation, maintenance, lifecycle management, patching, and stock tracking.
• Support office AV systems and user IT needs; collaborate with global teams on standards.
• Assist with network security and identity management in line with least-privilege principles.

Skills

Microsoft Intune

Google Workspace

Active Directory

Azure AD / Microsoft 365

LAN/Wi-Fi

Security awareness

Global collaboration

Customer service mindset

Autonomy

Communication

Education

Bachelor’s degree in relevant field

Master’s degree in relevant field

Equivalent combination of education and experience

Tools

PowerShell

GAM (Google Admin Management)

Job description

Ivalua is seeking an IT Desktop Support Administrator to join our Pittsburgh office as part of a global IT Infrastructure & Support team. This role is the US relay for Intune endpoint management and will coordinate with EMEA/APAC teams to uphold global workstation standards.

Primary duties include Intune deployment, PC configuration, user onboarding, hardware provisioning, and desktop support. The position is hybrid with 3 days in the office weekly and offers strong growth in a mature, global