Global IT Administrator - Executive Support & Hybrid Work

Digital Turbine Media, Inc.; North Carolina; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Equity awards

Benefits package

Hybrid work environment

Onsite in Durham, NC

Job summary

Digital Turbine Media, Inc. is seeking an IT Administrator for our Durham, NC office. You will provide hands-on IT support for executives and staff globally, both in person and remotely, while maintaining IT infrastructure and devices.

The role emphasizes collaboration with engineering, security, and facilities teams, and involves managing MDM (JAMF/Intune), networks, VPNs, and productivity tools. The ideal candidate has Windows and Mac experience, strong customer service skills, and the ability

Qualifications

• Bachelor’s degree or 2+ years of related IT experience, or an advanced degree with relevant work.
• Experience supporting Windows and Mac environments in an enterprise setting.
• Familiarity with Okta and Google Workspace SaaS apps is a plus.
• Strong customer focus and ability to guide users through tasks.
• Detail-oriented, organized, and capable of managing multiple priorities.

Responsibilities

• Provide in-person and remote IT support to employees, including executives.
• Respond to help desk tickets and route issues to appropriate teams.
• Maintain IT infrastructure, devices, and applications (networks, conferencing, A/V).
• Deploy and manage MDM (JAMF, Intune); assist with Iru in the future.
• Support office networks (UniFi, Fortinet) and VPN gateways.
• Manage Google Workspace and collaboration tools (Slack, etc.).
• Assist with onboarding and offboarding, asset management, and access control.
• Create and distribute technical documentation; ensure security best practices.

Skills

IT support

Executive support

Customer service

Communication

Time management

Onboarding/offboarding

Education

Bachelor’s degree or 2+ years experience

Tools

JAMF

Intune

Okta

Google Workspace

VPN management

UniFi/Fortinet networks

Slack

Job description

Digital Turbine Media, Inc. is seeking an IT Administrator for our Durham, NC office. You will provide hands-on IT support for executives and staff globally, both in person and remotely, while maintaining IT infrastructure and devices.

The role emphasizes collaboration with engineering, security, and facilities teams, and involves managing MDM (JAMF/Intune), networks, VPNs, and productivity tools. The ideal candidate has Windows and Mac experience, strong customer service skills, and the ability