Hybrid Investor Support Specialist (Melbourne)

Computershare; United States; Hybride; USD 36 000 - 43 000; Temps partiel

Avantages offerts par ce poste

Flexible work

Health and wellbeing rewards

Share purchase plan with company match

Recognition awards

Team get-togethers

Résumé du poste

Computershare in Melbourne is seeking a Casual Customer Service Representative to support shareholders via inbound calls and deliver accurate information with care. The role is based at the Yarra Falls office a minimum of three days a week with flexibility to work from home for parts of the week.

Reporting to a Team Leader, you’ll help customers navigate financial and administrative enquiries, contributing to a collaborative culture and a strong focus on customer experiences.

Qualifications

• Confident communicator with a customer-focused mindset.
• Strong interpersonal skills to build rapport with shareholders and stakeholders.
• Attention to detail to ensure accurate information and compliant service.
• Positive, enthusiastic team player who thrives in a fast-paced environment.

Responsabilités

• Handle inbound calls from shareholders and stakeholders.
• Provide timely, accurate, and professional information and solutions.
• Deliver exceptional customer service and create positive customer experiences.
• Work under guidance from a Team Leader within a collaborative team.

Connaissances

Confident communicator

Interpersonal skills

Attention to detail

Team player

Description du poste

Computershare in Melbourne is seeking a Casual Customer Service Representative to support shareholders via inbound calls and deliver accurate information with care. The role is based at the Yarra Falls office a minimum of three days a week with flexibility to work from home for parts of the week.

Reporting to a Team Leader, you’ll help customers navigate financial and administrative enquiries, contributing to a collaborative culture and a strong focus on customer experiences.