Client Service Administrator

Computershare U.S.; Jersey City (NJ); Hybrid; USD 65.000 - 75.000; Vollzeit

Benefits dieser Stelle

Paid parental leave and flexible work

Health and wellbeing benefits

401k matching

Disability & life insurance

Zusammenfassung

Computershare U.S. is seeking a Client Service Administrator in New Jersey to join a collaborative Shareholder Services team. You will manage day-to-day servicing for a portfolio, coordinate dividends, and support annual meetings with a focus on accuracy and timeliness.

The role emphasizes relationship-building with clients and internal teams, helping ensure a high level of service while managing multiple priorities in a fast-paced environment.

Qualifikationen

• Bachelor's degree or equivalent relevant experience.
• Previous client-facing or customer service experience.
• Strong organizational and time management skills.
• Ability to manage multiple priorities and deadlines simultaneously.
• Strong verbal and written communication skills.
• Ability to collaborate effectively across teams.
• Proficiency with Microsoft Office including Outlook, Excel and Word.

Aufgaben

• Manage day-to-day servicing activities for an assigned portfolio of clients.
• Coordinate and process dividend distributions.
• Support annual shareholder meetings and related event activities.
• Assist with tax reporting requirements and shareholder communications.
• Monitor client requests and correspondence with timely follow-up and resolution.
• Utilize internal systems and workflow tools to manage deliverables, deadlines, and service commitments.
• Coordinate with Relationship Managers and cross-functional teams to deliver a seamless client experience.
• Maintain accurate records and documentation for client activities.
• Support both newly onboarded and established clients as business needs evolve.
• Build strong relationships with clients while delivering responsive, high-quality service.
• Support shareholder services processes, workflow management and administrative activities.

Kenntnisse

Organizational skills

Time management

Attention to detail

Customer service

Multitasking

Communication skills

Cross-functional collaboration

MS Office

Proactiveness

Team collaboration

Ausbildung

Bachelor's degree

Tools

CRM systems

Investor portals

Jobbeschreibung

Location: Jersey City, NJ | Edison, NJ (Hybrid) In this position, you'll be based in one of our New Jersey offices for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

Job Description

Location: Jersey City, NJ | Edison, NJ (Hybrid) In this position, you'll be based in one of our New Jersey offices for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare's Shareholder Services team is dedicated to delivering exceptional service and support to our clients and their shareholders. We're looking for a Client Service Administrator to join a highly collaborative and experienced team responsible for supporting a wide range of shareholder services activities.

In this role, you'll act as a key partner to Relationship Managers and serve as an important connection point between clients and internal teams. You'll help coordinate critical client activities, ensure deliverables are completed accurately and on time, and contribute to a high-quality client experience.

This is an excellent opportunity for someone who enjoys building relationships, managing multiple priorities, and working in a fast-paced environment where organization, attention to detail, and client service are essential to success.

A role you will love

As a Client Service Administrator, you'll manage day-to-day servicing activities for an assigned portfolio of clients while supporting a variety of shareholder services events, including dividend distributions, annual shareholder meetings, tax reporting, shareholder communications, and other client-driven initiatives.

You'll work closely with Relationship Managers, operational teams, and clients to help ensure requests are completed accurately, deadlines are met, and clients receive a high level of service and responsiveness.

Other Key Responsibilities Include

• Managing day-to-day servicing activities for an assigned portfolio of clients
• Coordinating and processing dividend distributions
• Supporting annual shareholder meetings and related event activities
• Assisting with tax reporting requirements and shareholder communications
• Monitoring client requests and correspondence, ensuring timely follow-up and resolution
• Utilizing internal systems and workflow tools to manage deliverables, deadlines, and service commitments
• Coordinating with Relationship Managers and cross-functional teams to deliver a seamless client experience
• Maintaining accurate records and documentation for client activities
• Supporting both newly onboarded and established clients as business needs evolve
• Building strong relationships with clients while delivering responsive, high-quality service
• Supporting shareholder services processes, workflow management, and administrative activities

What will you bring to the role?

Required

• Strong organizational and time management skills
• Exceptional attention to detail
• Bachelor's degree or equivalent relevant experience
• Previous client-facing or customer service experience
• Ability to manage multiple priorities and deadlines simultaneously
• Strong verbal and written communication skills
• Ability to collaborate effectively across teams
• Proficiency with Microsoft Office, including Outlook, Excel, and Word
• Ability to work independently and take initiative

Preferred

• Financial services experience
• Transfer agency experience
• Corporate actions experience
• Shareholder services experience
• Experience working with international or alternative investment clients
• Experience using CRM systems, investor portals, or similar client management tools
• Experience supporting relationship management or client service teams

Rewards designed for you

• Paid parental leave, flexible working and a caring and inclusive culture.
• Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
• Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
• Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

Compensation

The base pay range for this role is $65,000 - $75,000 annually. This base pay range is specific to Jersey City, NJ and Edison, NJ and may not be applicable to other locations.

And more.

Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Expected application deadline: November 14th, 2026.

This role is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future.

About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About The Team

Since 1978, we’ve been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we’re now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.