Hybrid Intake Care Manager – Patient Scheduling Lead

Your Health; Gainesville (GA); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Your Health is seeking an Intake Care Manager to assist with all clinical scheduling needs for our Gainesville patients. The role ensures a smooth registration process for new patients and efficient appointment scheduling for both new and existing patients.

This position offers a hybrid schedule with days at the Gainesville office and remote work when appropriate, full-time salary-based, 8 hours per day, 8:00 AM to 5:00 PM, Monday through Friday.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's Degree in Healthcare preferred.
• Preferred CMA, LPN or RN credentials.

Responsibilities

• Register, verify and schedule patients according to the care model.
• Track and follow new patients until scheduled.
• Schedule appointments based on care model, availability and urgency.
• Optimize all disciplines in schedules.
• Follow patients after discharge from inpatient facilities.
• Schedule TCM appointments promptly within required windows.
• Maintain strong documentation.
• Use multiple software/tracking systems to support patient follow-up.
• Communicate with patients via email, portal, phone, AthenaText, in person to schedule and confirm.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

AthenaText

Education

High school diploma

Associate/Bachelor's in Healthcare

Tools

Scheduling software

AthenaText

Job description

Your Health is seeking an Intake Care Manager to assist with all clinical scheduling needs for our Gainesville patients. The role ensures a smooth registration process for new patients and efficient appointment scheduling for both new and existing patients.

This position offers a hybrid schedule with days at the Gainesville office and remote work when appropriate, full-time salary-based, 8 hours per day, 8:00 AM to 5:00 PM, Monday through Friday.