Patient Scheduling Specialist | Growth in Healthcare

Complete Care Centers; Florida; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Competitive PTO

Sick days

6 paid holidays + 1 floating holiday

Company-paid life insurance

Short-term disability

Job summary

Complete Care is seeking motivated individuals for future roles in Maitland, FL, ready to be the first contact for new patients and guide them through their care journey with empathy, accuracy, and exceptional service.

As part of the Intake and Support team, you’ll schedule appointments, educate patients on what to expect, and collaborate with decision-makers to deliver coordinated injury-care services. A growth-minded career awaits as we expand toward a national platform.

Qualifications

• At least 1 year of sales experience (preferred).
• Prior phone sales experience is a plus.
• Experience working with a multi-line phone system.
• Familiarity with a CRM system is advantageous.
• Bilingual (Spanish) speakers are a strong plus.
• Excellent communication and interpersonal skills with a genuine ability to connect with patients.
• Proven success in sales or healthcare-related roles is a bonus.
• Strong organizational skills with the ability to focus on what truly matters.
• A genuine passion for helping others and making a meaningful impact on patient health and well-being.
• The confidence and empathy to address and overcome objections, using active listening and effective solutions.

Responsibilities

• Schedule new patients courteously and efficiently, including scheduling, rescheduling, and cancellations.
• Educate patients on what to expect, ensuring they feel confident and engaged in their upcoming appointments.
• Exhibit exemplary phone etiquette, representing Complete Care with warmth and professionalism.
• Work both independently and collaboratively within a supportive team environment.
• Accurately assess patient needs based on their injuries, previous treatments, and current symptoms.

Skills

Sales experience

Phone sales

CRM familiarity

Bilingual Spanish

Communication skills

Organizational skills

Patient empathy

Job description

Complete Care is seeking motivated individuals for future roles in Maitland, FL, ready to be the first contact for new patients and guide them through their care journey with empathy, accuracy, and exceptional service.

As part of the Intake and Support team, you’ll schedule appointments, educate patients on what to expect, and collaborate with decision-makers to deliver coordinated injury-care services. A growth-minded career awaits as we expand toward a national platform.