Hybrid Inside Sales Specialist - Robotic Solutions & Services

123BOTS; San Juan (PR); Hybrid; USD 42,000 - 64,000; Full time

Job summary

123BOTS in San Juan is seeking an Inside Sales Specialist to manage both inbound and outbound sales activities, qualify leads, and drive new business for robotic solutions and service packages.

You will contact prospective clients, present products, maintain CRM records, coordinate with operations and customer service, and track sales performance while contributing to process improvements.

Qualifications

• Inside Sales and Lead Generation skills to drive pipeline growth and close opportunities.
• Strong Customer Service and Customer Satisfaction focus with ability to build long-term client relationships.
• Excellent Communication skills, including clear verbal and written communication.
• Experience with CRM systems, sales tracking tools, and basic office productivity software.
• Ability to work in a hybrid environment, manage time effectively, and prioritize multiple accounts and tasks.
• Previous experience in technology, equipment, or B2B solutions sales is highly beneficial.
• Comfort with learning technical product details and explaining solutions in a simple, customer-friendly way.

Responsibilities

• Manage inbound and outbound sales activities and qualify leads.
• Drive new business opportunities for robotic solutions and service packages.
• Contact prospective clients and follow up on inquiries.
• Conduct product and service presentations and maintain CRM records.
• Coordinate with operations and customer service to ensure customer satisfaction.
• Provide quotes, process orders, and coordinate follow-up on service commitments.
• Track sales metrics and contribute feedback to improve sales processes.

Skills

Inside Sales

Lead Generation

Customer Service

Communication Skills

Relationship Building

Education

Associate or Bachelor's degree in Business, Marketing, Communications, or related field

Tools

CRM systems

Sales tracking tools

Office productivity software

Job description

123BOTS in San Juan is seeking an Inside Sales Specialist to manage both inbound and outbound sales activities, qualify leads, and drive new business for robotic solutions and service packages.

You will contact prospective clients, present products, maintain CRM records, coordinate with operations and customer service, and track sales performance while contributing to process improvements.