Hybrid Inside Sales: SMB Account Growth Pro

Ingram Micro Inc.

Buffalo, Irvine, Scottsdale (NY, CA, AZ)

Hybrid

USD 45,000 - 76,000

Full time

8 days ago

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Benefits offered by this job

Hybrid schedule

Commission opportunities

Job summary

Ingram Micro is seeking a SMB Account Representative (Inside Sales) to manage a portfolio of about 125 reseller accounts, driving revenue and delivering an outstanding partner experience. This hybrid role blends on-site Buffalo collaboration with remote work opportunities.

Ideal candidates have 2+ years in sales or customer service (or 1+ year in tech/distribution), basic Excel/Word skills, and a high school diploma (Bachelor’s preferred).

Qualifications

2+ years of sales or customer service experience (any industry) or 1+ year in technology or distribution
Basic proficiency in Excel and Word
High school diploma or equivalent; bachelor’s degree preferred

Responsibilities

Own and grow a portfolio of approximately 125 reseller accounts
Build strong relationships and act as primary contact and escalation
Spot opportunities to increase revenue, margin, and product adoption
Drive day-to-day sales activity including quoting, follow-ups, and closing
Proactively engage customers to uncover needs and position solutions
Partner with internal teams and vendors to drive results
Prioritize effectively in a high-volume environment

Skills

Strong communication

Influence skills

Customer focus

Organizational skills

Adaptability

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Ideal candidates have 2+ years in sales or customer service (or 1+ year in tech/distribution), basic Excel/Word skills, and a high school diploma (Bachelor’s preferred).

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