Hybrid SMB Account Executive

Ingram Micro Inc.; South Dakota; Hybrid; USD 45,000 - 76,000; Full time

Job summary

Ingram Micro is hiring 20+ Account Representatives to support SMB growth in the U.S. This high-energy, customer-facing role involves managing a portfolio of reseller accounts, driving revenue, and delivering an exceptional customer experience.

You’ll be a trusted partner and escalation point, helping customers succeed while contributing to business momentum. The position offers a hybrid schedule with on-site days and flexible scheduling.

Qualifications

• 2+ years of sales or customer service experience (any industry)
• OR 1+ year of experience in technology, distribution, or related field
• High school diploma or equivalent required (Bachelor's degree preferred)
• Basic proficiency in Microsoft Excel and Word

Responsibilities

• Own and grow a portfolio of approximately 125 reseller accounts (mix of new and established)
• Build strong relationships and act as a primary point of contact and escalation
• Spot and act on opportunities to increase revenue, margin, and product adoption
• Drive day-to-day sales activity including quoting, follow-ups, and closing opportunities
• Proactively engage customers to uncover new business needs and position solutions
• Partner cross-functionally with internal teams and vendors to drive results
• Prioritize effectively in a high-volume, fast-paced environment
• Set clear expectations and follow through with urgency and accuracy

Skills

Sales experience

Customer service

Prospecting

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Ingram Micro is hiring 20+ Account Representatives to support SMB growth in the U.S. This high-energy, customer-facing role involves managing a portfolio of reseller accounts, driving revenue, and delivering an exceptional customer experience.

You’ll be a trusted partner and escalation point, helping customers succeed while contributing to business momentum. The position offers a hybrid schedule with on-site days and flexible scheduling.