Hybrid Inside Sales Manager – Service Growth Leader

Quincy Compressor LLC; Fairfield (NJ); Hybrid; USD 72,000 - 100,000; Full time

Job summary

Quincy Compressor LLC in Fairfield, NJ is seeking an Inside Sales Manager - Service to lead our inside sales and parts sales team, drive process improvements, and develop the service business to increase market share and customer penetration.

You will collaborate with operations to deliver a hassle-free customer experience, optimize call flow, and coach team members on performance and training in a hybrid work model.

Qualifications

• Strong verbal and written communication skills across levels.
• Customer oriented with ability to understand and prioritize customer needs.
• Self-motivated and able to manage varied workloads.
• Organized with flexibility in day-to-day work.
• Bachelor's degree desirable in management, business, marketing, engineering or related field.

Responsibilities

• Lead the inside and parts sales team and drive process improvements.
• Implement and monitor best practices across sales processes.
• Identify training needs and conduct performance evaluations.
• Collaborate with operations to ensure a hassle-free customer experience.
• Optimize call flow to capture and handle calls in a timely manner.
• Develop service business and increase market share and customer penetration.

Skills

Communication

Customer focus

Empathy

Assertiveness

Self-motivated

Organization

Flexibility

Education

Bachelor's degree desirable in management, business, marketing, engineering or related field

Job description

Quincy Compressor LLC in Fairfield, NJ is seeking an Inside Sales Manager - Service to lead our inside sales and parts sales team, drive process improvements, and develop the service business to increase market share and customer penetration.

You will collaborate with operations to deliver a hassle-free customer experience, optimize call flow, and coach team members on performance and training in a hybrid work model.