Inside Sales Manager - Fairfield, NJ

Atlas Copco Group; Kentucky; Hybrid; USD 72,000 - 100,000; Full time

Job summary

Quincy Compressor in Fairfield, NJ is seeking an Inside Sales Manager - Service to lead the inside sales and parts team and drive service market share. You will report to the Regional Sales Manager and shape the day-to-day operations to deliver a high-quality customer experience.

The role emphasizes team development, process optimization, and customer-focused KPI achievement, with a hybrid work model at our Fairfield office, US.

Qualifications

• Be willing to develop yourself by learning new skills and increasing your knowledge of products, systems and the company's market and operation.
• Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.
• Be customer oriented, able to understand customer needs and prioritize them accordingly.
• Able to take risks while still analyzing potential pitfalls of his/hers actions.
• Show good level of empathy while enforcing company policies and strategic directions.
• Demonstrate assertiveness while being helpful to various demands from the organization.
• Be self‑motivated, willing to take action while coping with varied workloads.
• Be organized while demonstrating flexibility in day‑to‑day work
• A bachelor's degree is desirable, in either management, business, administration, marketing, engineering or other technical specialization. Relevant related experience will be considered.

Responsibilities

• Manage and lead the inside and parts sales team
• Ensure that the necessary process and best practices are implemented and followed up
• Identify, suggest and implement process improvements and best practices
• Monitor and drive activity levels that will lead to the established vision of success for the business
• Follow up the performance of team members while working on their competence development
• Collaborate with operations to best handle inbound and outbound requests, driving a hassle‑free experience for our customers
• Optimize and find efficiencies on the call flow to ensure all calls are captured and handled in a timely manner
• Identify competence gaps, plan and implement training plans and conduct performance evaluations

Skills

Communication skills

Customer oriented

Risk tolerance

Empathy

Assertiveness

Self-motivation

Time management

Organizational skills

Education

Bachelor's degree desirable

Job description

Quincy is everywhere.

Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It's essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world.

Your Mission

Bring your curiosity to work as our next Inside Sales Manager - Service. You will be part of our Inside sales team reporting to our Regional Sales Manager.

In this role, your mission is to develop the service business, driving market share (1-1 ratio) and customer penetration (customer share) by effectively managing and developing the inside sales team. You will contribute directly to how we create high‑quality products and solutions for our customers.

Your day-to-day

• Manage and lead the inside and parts sales team
• Ensure that the necessary process and best practices are implemented and followed up
• Identify, suggest and implement process improvements and best practices
• Monitor and drive activity levels that will lead to the established vision of success for the business
• Follow up the performance of team members while working on their competence development
• Collaborate with operations to best handle inbound and outbound requests, driving a hassle‑free experience for our customers
• Optimize and find efficiencies on the call flow to ensure all calls are captured and handled in a timely manner
• Identify competence gaps, plan and implement training plans and conduct performance evaluations

Your Skills And Experience

• Be willing to develop yourself by learning new skills and increasing your knowledge of products, systems and the company's market and operation.
• Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.
• Be customer oriented, able to understand customer needs and prioritize them accordingly.
• Able to take risks while still analyzing potential pitfalls of his/hers actions.
• Show good level of empathy while enforcing company policies and strategic directions.
• Demonstrate assertiveness while being helpful to various demands from the organization.
• Be self‑motivated, willing to take action while coping with varied workloads.
• Be organized while demonstrating flexibility in day‑to‑day work
• A bachelor's degree is desirable, in either management, business, administration, marketing, engineering or other technical specialization. Relevant related experience will be considered.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your Compensation And Benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward. This role offers a base salary between $72,000 - $100,000 as well as a monthly vehicle allowance and annual variiable compensation (bonus) eligibility.

Your location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on‑site at our Fairfield, NJ office in Fairfield NJ, United States (US).

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act -- we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

About

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Cheyenne Catalano, [e-mail]

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call 251.937.5900 on a case‑by‑case basis.

Quincy Compressor provides equal employment opportunities to all employees and applicants for employmentand prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, nationalorigin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or anyother characteristic protected by federal, state or local laws.