Hybrid Inside Sales – Diagnostic Lab Solutions

Quest Diagnostics Incorporated; Florida; Hybrid; USD 55,000 - 90,000; Full time

Job summary

Quest Diagnostics Incorporated is seeking an Internal Account Manager to drive sales through lead generation, upsells, and territory growth in the Miramar, FL area. The role blends inside sales with occasional in-person visits and will partner with Account Executives to grow the book of business.

Responsibilities include developing sales plans, managing inquiries, and educating customers on new products while leveraging Salesforce. A Bachelor’s degree and healthcare sales exposure are preferred.

Qualifications

• Bachelor’s Degree in Business, Marketing, or Life Sciences (Required).
• 1–3 years of Healthcare/Laboratory Industry experience.
• Sales experience preferred.

Responsibilities

• Develop and implement sales plans to target accounts for growth.
• Manage inquiries to minimize attrition and negative volume variance.
• Prospect new business opportunities with field sales to generate leads.
• Analyze targeted accounts and develop growth recommendations.
• Drive sales through pre-call planning, post-call analysis and follow-up.
• Source new opportunities via inbound leads, cold calls and emails.
• Analyze utilization/profitability of existing accounts and develop action plans to increase returns.
• Educate customers on new products and services via telemarketing.
• Maintain knowledge of connectivity products and solutions (EMR interfaces, QDRS).
• Travel to build relationships and close leads with Account Executives.
• Cover Open Territories as assigned by manager.
• Utilize Salesforce.com and complete administrative tasks on time.
• Ensure compliance with company policies and regulations.

Skills

Communication skills

PC skills

Education

Bachelor’s Degree in Business/Marketing/Life Sciences

Tools

Microsoft Office

Job description

Quest Diagnostics Incorporated is seeking an Internal Account Manager to drive sales through lead generation, upsells, and territory growth in the Miramar, FL area. The role blends inside sales with occasional in-person visits and will partner with Account Executives to grow the book of business.

Responsibilities include developing sales plans, managing inquiries, and educating customers on new products while leveraging Salesforce. A Bachelor’s degree and healthcare sales exposure are preferred.