Hybrid Implementation Project Manager - Client Onboarding

Element Fleet Corporation; Baltimore (MD); Hybrid; USD 76,000 - 104,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Job summary

Element Fleet Management is seeking an Implementation Project Manager to lead new client and program implementations from planning through successful launch. You will coordinate cross-functional teams, manage milestones and risks, and ensure a smooth transition with minimal service disruption.

You will collaborate with Sales, Operations, Finance, and Customer Service, delivering clear progress updates and proactive communication while aligning with agreed statements of work and contractual

Qualifications

• Bachelor's degree or equivalent business experience.
• Two years of project management experience.
• Experience with change management, coordinating work teams, or driving cross-functional activities.
• Ability to manage requirements, communication, risks, issues, scope, and resources while balancing strategic planning with tactical execution.
• Strong organizational skills, sound judgement, problem-solving ability, and a solution-oriented approach to process improvement.
• Excellent communication, relationship-building, and stakeholder influence with strong client service.
• Proficiency with MS Word, Excel, PowerPoint, Outlook, and tools like Visio and MS Project.
• General business and financial knowledge and adaptability.

Responsibilities

• Lead client implementations from planning through launch and adoption.
• Coordinate cross-functional activities across Sales, Operations, Finance, and Customer Service.
• Track milestones, risks, issues, and scope to ensure on-time delivery.
• Provide progress updates and clear communication to stakeholders.
• Support prospecting and sales activities through client visits and presentations.
• Represent client feedback to product and internal teams for improvements.
• Ensure compliance with processes and contractual terms during implementation.

Skills

Project management

Change management

Cross-functional leadership

Stakeholder communication

MS Office tools

Business acumen

Education

Bachelor's degree or equivalent

Tools

Visio

Microsoft Project

Excel

Word

PowerPoint

Outlook

Job description

Element Fleet Management is seeking an Implementation Project Manager to lead new client and program implementations from planning through successful launch. You will coordinate cross-functional teams, manage milestones and risks, and ensure a smooth transition with minimal service disruption.

You will collaborate with Sales, Operations, Finance, and Customer Service, delivering clear progress updates and proactive communication while aligning with agreed statements of work and contractual