Hybrid Healthcare Client Service Associate

Guidepoint; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

15 days PTO

10 holidays & sick leave

Medical/dental/vision insurance

401(k) with match up to 10%

Job summary

Guidepoint in New York, NY is seeking a Client Service Healthcare Associate (Class of 2027) to connect investment firms and corporations with expert resources. You will learn to assess client needs, identify the best experts, and recruit them into Guidepoint’s global network.

The role is hybrid with three days in the office, offering growth into senior client service roles. You will support research through AI-enabled tools, conduct outreach, and build concise expert profiles for client

Qualifications

• Bachelor’s degree with a 3.0 GPA or higher.
• Previous relevant internship, volunteer, or extracurricular experience.
• AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication.
• Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment.
• Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service.
• Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate fit for client projects.
• Prepare high-quality profiles for client consideration.
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile.
• Manage multiple fast-moving client requests, balancing deadlines with high-quality execution.

Skills

AI fluency

Research skills

Communication skills

Education

Bachelor’s degree with 3.0 GPA

Tools

AI-enabled tools

Job description

Guidepoint in New York, NY is seeking a Client Service Healthcare Associate (Class of 2027) to connect investment firms and corporations with expert resources. You will learn to assess client needs, identify the best experts, and recruit them into Guidepoint’s global network.

The role is hybrid with three days in the office, offering growth into senior client service roles. You will support research through AI-enabled tools, conduct outreach, and build concise expert profiles for client