Healthcare Client Service Associate – Hybrid & Fast-Paced Research

Guidepoint Australia; New York (NY); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

PTO 15 days

Medical, dental, vision coverage

401(k) with 10% match

Commuter benefits

LinkedIn Learning access

Office perks & culture

Job summary

Guidepoint’s Client Service team connects investment firms, consultancies, and corporations with subject-matter experts to support informed decisions. As an Associate on the Client Service team, you will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors.

The role offers exposure to a dynamic, results-oriented environment with a hybrid schedule requiring three days

Qualifications

• Bachelor’s degree with minimum 3.0 GPA required.
• Previous relevant internship, volunteer, or extracurricular experience.
• Authorized to work in the United States without visa sponsorship.
• Familiarity with AI-enabled research tools.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts.
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration.
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile.
• Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution.

Skills

AI fluency

AI-enabled tools

Research skills

Time management

Communication

Independent work

Education

Bachelor’s degree with 3.0 GPA

Tools

AI-enabled tools

Job description

Guidepoint’s Client Service team connects investment firms, consultancies, and corporations with subject-matter experts to support informed decisions. As an Associate on the Client Service team, you will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors.

The role offers exposure to a dynamic, results-oriented environment with a hybrid schedule requiring three days