Hybrid Client Services Associate: Expert Sourcing

Guidepoint; Phoenix (AZ); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

PTO & Holidays

Medical/Dental/Vision

401(k) with match

Commuter benefits

Job summary

Guidepoint’s Client Service team connects leading consultancies with subject-matter experts to deliver fast, high-quality client experiences. As a Client Service Associate, you will learn to assess client needs, identify relevant experts, and recruit new advisors into Guidepoint’s global network.

The role is hybrid with three days in the office and offers growth toward leadership, mentoring, and broader client ownership as you build time management and communication skills in a fast-paced

Qualifications

• Bachelor’s degree required with minimum 3.0 GPA or higher.
• AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication.
• Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy and data quality.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Lead cold outreach, vetting, and screening conversations with experts and prepare profiles for client consideration.
• Define sourcing strategies for each client request based on project scope and urgency.
• Manage multiple client requests with tight deadlines while maintaining high-quality execution.

Skills

AI fluency

Research skills

Time management

Communication

Curiosity

Confidentiality

Education

Bachelor's degree

Job description

Guidepoint’s Client Service team connects leading consultancies with subject-matter experts to deliver fast, high-quality client experiences. As a Client Service Associate, you will learn to assess client needs, identify relevant experts, and recruit new advisors into Guidepoint’s global network.

The role is hybrid with three days in the office and offers growth toward leadership, mentoring, and broader client ownership as you build time management and communication skills in a fast-paced