Hybrid Front Desk & Visitor Experience Coordinator

Long Island Power Authority; Uniondale (NY); Hybrid; USD 44,000 - 54,000; Full time

Benefits offered by this job

Hybrid work options

No employee cost for dental and vision

Paid holidays and generous paid time

Educational assistance opportunities

Retirement plan options with company

Disability coverage (short/long-term)

Flexible spending account with company

Life Insurance

529 College Savings Program

$300 Wellness Reimbursement

Job summary

Long Island Power Authority is seeking a friendly Receptionist, Front Desk to be the first point of contact at the headquarters in Uniondale, NY. You will greet guests, answer calls, route inquiries, and provide basic administrative support to ensure a professional, customer-focused lobby experience.

You will manage mail, schedule meetings, maintain calendars, and collaborate with Security and Facilities to keep the front desk area organized and secure.

Qualifications

• High school diploma or equivalent required.
• Two years of receptionist/administrative experience in a professional environment.
• Some college preferred.

Responsibilities

• Greet guests and visitors at the front desk in a professional, customer-focused manner.
• Receive visitors, determine their needs and direct them accordingly.
• Answer, screen and forward telephone calls.
• Receive and relay messages for callers and visitors.
• Provide basic information to visitors and callers and escalate issues when necessary.
• Receive, sort, distribute and send mail, packages and deliveries.
• Maintain a professional, clean and organized front desk and lobby area.
• Perform light administrative and staff support duties (e.g., filing, typing, copying, scanning).
• Schedule meetings, update calendars, and reserve conference rooms.
• Maintain contact lists.
• Handle sensitive information confidentially.
• Partner with LIPA Security to ensure safety of front desk and lobby.
• Work with LIPA Facilities to address facilities issues promptly.
• Perform other duties as assigned.

Skills

Speaking & listening

Customer service

Attention to detail

Organizational skills

Interpersonal skills

Multi-tasking

Confidentiality

Independence

Judgment

MS Office

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Long Island Power Authority is seeking a friendly Receptionist, Front Desk to be the first point of contact at the headquarters in Uniondale, NY. You will greet guests, answer calls, route inquiries, and provide basic administrative support to ensure a professional, customer-focused lobby experience.

You will manage mail, schedule meetings, maintain calendars, and collaborate with Security and Facilities to keep the front desk area organized and secure.