Receptionist, Front Desk

Gamma Phi Omega International; Uniondale (NY); Hybrid; USD 44,000 - 54,000; Full time

Benefits offered by this job

Hybrid work options

Excellent health insurance

Paid holidays and generous PTO

Educational assistance opportunities

Retirement plan with company match

Wellness reimbursement

Job summary

Long Island Power Authority (LIPA) is seeking a Front Desk / Receptionist to manage the lobby, greet visitors, answer calls, and provide basic administrative support at the headquarters on Long Island. You will play a key role in maintaining a professional and welcoming environment for guests and staff alike.

The role requires strong communication, organizational skills, and the ability to multitask while handling confidential information with discretion.

Qualifications

• High School Diploma or equivalent.
• Two years receptionist or administrative experience in a professional environment.
• Some college preferred.
• Excellent communication and customer service abilities.

Responsibilities

• Greet guests and visitors to the LIPA headquarters front desk in a professional and customer-focused manner.
• Receive visitors, determine their needs and direct them accordingly.
• Answer, screen and forward telephone calls.
• Receive and relay messages on behalf of callers and visitors.
• Provide basic information to visitors and callers and elevate issues when necessary.
• Receive, sort, distribute and send out mail, packages and deliveries.
• Maintain a professional, clean and organized front desk and lobby area.
• Perform light administrative and staff support duties (e.g., filing, typing, copying, scanning, etc.).
• Schedule meetings, update calendars, and reserve conference rooms.

Skills

Front desk/Reception

Customer service

Communication

Attention to detail

Organizational skills

Interpersonal skills

Time management

Multitasking

Confidentiality

Independent & team work

Judgement

MS Office (Word/Excel/Outlook)

Education

High School Diploma or equivalent

Two years receptionist/administrative experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Who We Are

We are a team of motivated, engaged, and exceptionally talented self-starters, willing to roll up our sleeves and do what is necessary to get the job done. If you are interested in joining this dynamic team and have a passion to learn, develop, and want your experience to make an immediate impact, please apply.

To find out more about us, please visit our website: www.lipower.org

What We Offer

We offer an environment of continuous development and growth with a thriving company culture, exceptional colleagues, and exceptional benefits. Our benefit package includes:

• Hybrid work options available and flexible hours
• Excellent health insurance
• No employee cost for dental and vision insurance
• Paid holidays and generous paid time off
• Professional development opportunities
• Educational assistance opportunities
• Multiple retirement plan options with company contribution
• Short-term and long-term disability coverage
• Flexible spending account with company contribution
• Life Insurance
• 529 College Savings Program
• $300 Wellness Reimbursement

What You’ll Do At LIPA

TheReceptionist, Front Deskassistsinfulfilling LIPA’s purpose of clean, reliable, and affordable electric service for our customerson Long Island and the Rockawaysby serving as the first point of contact for visitors and callers and effectively managing the front desk to ensure a professional and customer-focused experience for all visitors to LIPA headquarters.

This role will manage the front desk and LIPA lobby to ensure an organized, efficient and responsive operation, including greeting and assistingvisitors, answering telephone calls, managing mail, and providing basic administrative support, as necessary.

Essential Job Functions

• Greet guests and visitors to the LIPA headquarters front desk in a professional and customer-focused manner.
• Receive visitors, determine their needs and direct them accordingly.
• Answer, screen and forward telephone calls.
• Receive and relay messages on behalf of callers and visitors.
• Provide basic information to visitors and callers and elevate issues when necessary.
• Receive, sort, distribute and send out mail, packages and deliveries.
• Maintain a professional, clean and organized front desk and lobby area.
• Performlight administrativeand staff support duties (e.g., filing, typing, copying, scanning, etc.)
• Schedule meetings, update calendars, and reserve conference rooms.
• Maintaincontact lists.
• Handle sensitive information in a confidential manner.
• Partner with LIPA Security to ensure the front desk and lobby area remain safe and any potential safety concerns are promptly addressed.
• Work with LIPA Facilities team to ensure any front desk and lobby related facilities issues are addressed timely.
• Perform other duties as assigned.

What We Need

• Good speaking and listening skills
• Professional demeanor with exceptional customer service skills
• Strongattention to detail
• Organizationaland planning skills
• Interpersonal skills
• Time management skills
• Ability tomulti-task,prioritizeand meet deadlines
• Ability tomaintainconfidentiality of information
• Ability to workindependentlyand collaboratively with others
• Skilled in exercising good judgement
• Experience with Microsoft Officeand computer programssuchasMicrosoft Word, Excel,and Outlook

Education & Experience Required

• HighSchool Diplomaor equivalent
• Two (2)years ofreceptionist or administrative experience in a professional environment

Preferred Qualifications

Some college

Salary Range

$44,100 - $53,900